Administrative Assistant, Global Corporate & Investment Banking, Dublin

Role Overview

Bank of America is hiring an experienced Administrative Assistant to support the Global Corporate & Investment Banking team in Dublin. This position is suited to someone with investment banking administration experience who can provide dependable, high-quality organisational support in a busy, fast-moving setting.

About the Company

Bank of America’s mission is to improve financial lives through meaningful connections, responsible growth, and consistent service to clients, teammates, communities, and shareholders. The organisation places strong emphasis on inclusion, performance, development, and the wellbeing of its people through competitive and flexible benefits.

The company also values diverse backgrounds and life experiences, recognising the resilience, leadership, and innovation that come from different paths, including military service, community college education, and varied work histories.

Bank of America maintains an in-office working culture designed to encourage collaboration, engagement, and professional growth, with flexibility applied where role requirements and business needs allow.

Office Location

The Dublin office is based at Park Place, overlooking the Iveagh Gardens in central Dublin. The location is well connected by LUAS, Dublin Bus, and Dublin Bikes, and staff may also benefit from tax saver tickets as part of the wider benefits offering.

What You Will Do

• Keep busy diaries under control, including arranging internal and external meetings.
• Organise meeting details such as room reservations and catering.
• Set up conference calls and video meetings using tools such as Webex, Zoom, and Teams.
• Coordinate detailed domestic and international travel plans.
• Submit and monitor expenses in Concur while following internal rules and policies.
• Handle invoice processing through Appian.
• Prepare and file weekly call reports in Salesforce.
• Escalate expense items that fall outside policy to the Business Manager.
• Develop a solid understanding of bankers’ clients, transactions, and relationships.
• Work closely with internal colleagues, peer assistants, and external clients.
• Manage confidential and sensitive information carefully and professionally.
• Answer incoming calls and take responsibility for follow-up on queries.
• Gain familiarity with internal systems, with training provided.
• Support visiting bankers with access, coordination, and office-related arrangements.

What You Need

• Strong written and spoken communication skills.
• Confidence in dealing with people at all levels of seniority.
• A self-starting and well-organised approach, with the ability to work alone or within a team.
• The ability to juggle priorities and stay effective in a high-pressure environment.
• Excellent attention to detail and a high level of accuracy.
• Good knowledge of standard office software, including Word, Excel, PowerPoint, and Outlook.
• Previous Concur experience is an advantage.
• Typing speed of around 50 words per minute.
• Willingness to work flexible hours, including occasional support outside normal working times.
• A calm, professional, and resilient manner.

Benefits

• Private medical cover for you and your family, along with an annual health screening.
• Option to purchase health screening for your partner.
• Competitive pension, life assurance, and income protection cover for disability or health-related inability to work.
• 26 weeks of paid maternity leave.
• 16 weeks of paid paternity leave.
• Inclusive family leave options for parents and carers.
• 20 days of back-up childcare each year, including access to school holiday clubs.
• 20 days of back-up adult care per year.
• Flexible benefits choices, including a wellbeing account, travel insurance, critical illness cover, cycle to work, and TaxSaver tickets.
• Access to an Employee Assistance Program for confidential support.
• Free counselling through the Employee Assistance Program.
• Virtual GP services through the private healthcare plan.
• Option to donate to charities with matching contributions from the bank.
• Access to an Arts & Culture membership programme with discounted entry to major Irish cultural venues and exhibitions.
• Volunteering opportunities that support community involvement and skill development.

Additional Information

Bank of America places strong importance on conduct, judgment, ownership, and risk awareness. Employees are expected to understand and follow the organisation’s Code of Conduct and maintain high standards of accountability.

The bank is an equal opportunities employer and does not discriminate on the basis of gender, gender identity or reassignment, marital or civil partner status, race, religion or belief, colour, nationality, ethnic or national origin, Traveller community membership, age, sexual orientation, pregnancy or maternity, civil status, socio-economic background, family status, or physical or mental disability.

Recruitment decisions are made on the basis of skills, qualifications, and experience. The company also aims to make its hiring process accessible and invites candidates to share any adjustment needs.