Administration Officer

Position Overview

This fixed-term, full-time role extends until June 2027 and involves working a 9 day fortnight. Based in Townsville, Queensland, the position offers an annual salary range from $78,412 to $84,646 plus superannuation benefits. The Administration Officer will provide essential administrative support within the Infrastructure and Operations division and collaborate widely across council departments to advance the strategic objectives contained in the Corporate Plan, aligning with community consultation goals.

Key Responsibilities & Role Purpose

• Delivering direct administrative services to the assigned section, coordinating efforts within Infrastructure and Operations and across council teams.
• Championing a positive safety culture by leading through example and ensuring compliance with health and safety protocols and legislative requirements.
• Managing diverse tasks requiring adaptability to different work locations and teams within the division.

Candidate Profile & Requirements

• Possession of Certificate IV in Business or equivalent qualifications, or at least 3 years of relevant administrative experience.
• Valid "C" class driver's licence.
• Strong competencies in customer service and communication, including the ability to influence and educate effectively.
• Proficiency in Microsoft Office products and familiarity with council-specific financial and administrative systems like CiAnywhere and CES or similar platforms.
• Demonstrated capability to provide timely and relevant administrative, secretarial, reporting, and financial support to multi-disciplinary teams across multiple locations.
• Excellent time management skills, being able to work independently and prioritize tasks efficiently.
• A flexible attitude towards changing workloads and environments, maintaining positivity when undertaking duties in various locations within the division.

Work Conditions & Additional Benefits

• 5 weeks of annual leave plus 17.5% leave loading.
• 3 weeks of personal or carers leave.
• 14 weeks of paid parental leave.
• Leave provisions for domestic and family violence, as well as natural disasters.
• Annual salary progression.
• Up to 13.5% employer superannuation contribution contingent upon employee contributions of at least 6%.
• Salary sacrifice options.
• Access to learning and development opportunities, including both formal training and on-the-job learning.
• Discounted memberships for selected fitness and wellness facilities through the Fitness Passport program.
• Employee loyalty discounts at selected local businesses.
• Employee assistance program support.

Additional Information

Position is subject to drug and alcohol testing as Townsville City Council maintains a zero tolerance policy. The council fosters a safe, inclusive, and diverse workplace, encouraging applications from Aboriginal and Torres Strait Islander peoples, those with diverse gender identities or sexualities, individuals from different cultural and linguistic backgrounds, persons with disabilities, and veterans. Reasonable adjustments can be made to support applicants during the recruitment process upon request.

Applications require a cover letter (max 2 pages) explaining suitability for the role and a resume outlining qualifications and licenses.