Ticket Service Account Executive

About Angel City Football Club

Angel City FC is establishing a world-class sports organization dedicated to driving equity through sport. As one of the leading women's sports teams globally, we blend sport, entertainment, and purposeful impact to create unique and engaging experiences while growing a sustainable business. Our culture embraces passion, innovation, collaboration, and fun.

Role Overview

The Ticket Service Account Executive is essential to expanding Angel City FC's fanbase and supporting our ticketing operations. This role prioritizes delivering exceptional and strategic service to Season Ticket Holders and fans, reporting directly to the Senior Manager of Ticket Services.

Key Responsibilities

• Meet and exceed revenue goals assigned by leadership, including renewals, upselling, and referrals.
• Deliver outstanding service to Season Ticket Holders.
• Foster a solutions-driven, positive, and collaborative team culture.
• Engage with Season Ticket Holders to assist with onboarding and education.
• Implement touchpoint campaigns and benefits programs for Season Ticket Holders.
• Create memorable experiences through game-day events and opportunities.
• Handle game-day duties such as client and prospect hospitality and managing ticket booths and tables.

Opportunities with Angel City FC

• Act as a daily ambassador for the Angel City brand and its values, setting new standards in sports.
• Grow your career within a service-oriented, entrepreneurial, and expanding organization.
• Contribute to building a new sports team and brand from the ground up.

Candidate Requirements

• Experience in ticketing and customer service, ideally within professional sports, luxury sectors, or hospitality industries.
• Availability to work flexible schedules including weekends and holidays.
• Strong interpersonal, verbal, and written communication skills.
• Proficiency in Microsoft Office programs.
• A personable, proactive, creative, and innovative team player aligned with Angel City's mission and values.
• Familiarity with Archtics and Salesforce is preferred.

Compensation

This non-exempt full-time role pays an hourly wage of $20.00.

Diversity and Inclusion

Angel City FC is devoted to cultivating an inclusive workplace celebrating diversity and belonging. We value our differences as strengths and pride ourselves on a team reflective of the communities served.