Territory Sales Manager - Jeddah

Overview

This role is responsible for steering growth, managing customer relationships, and safeguarding revenue within a designated territory in Saudi Arabia's last mile delivery sector. The ideal candidate is commercially driven with a professional demeanor, skilled in winning new clients, nurturing strong relations, understanding customers' needs, and driving profitable sales outcomes while meeting preset business targets.

Key Responsibilities

• Take full ownership of the assigned geographical area, ensuring commercial success and client base expansion.
• Create and implement a comprehensive sales strategy including prospecting, acquisition, customer retention, upselling, and cross-selling tactics.
• Discover and convert new sales prospects across diverse customer segments like e-commerce, retail businesses, SMEs, and corporate accounts.
• Establish and maintain strong connections with key decision-makers, business owners, and operations teams.
• Analyze customer requirements and propose last mile delivery options that balance service quality, cost-effectiveness, and commercial goals.
• Oversee the entire sales cycle: from lead generation, negotiation, closing deals, onboarding to ongoing account management.
• Consistently meet or exceed targets related to revenue, volume, and commercial objectives.
• Maintain accurate sales pipeline records, reliable forecasts, and timely communication of risks and opportunities.
• Protect existing revenue streams by maintaining active engagement, identifying service issues early, and facilitating resolution collaboratively.
• Collaborate with Operations, Customer Service, Finance, and other departments to ensure seamless client experiences and effective deliveries.
• Keep track of competitor moves, market trends, pricing changes, and customer shifts and report insights to leadership.
• Conduct field visits, business reviews, and adhere to a disciplined approach to territory sales management.
• Comply with company policies regarding pricing authority, approvals, CRM usage, and other commercial governance standards.
• Maintain professionalism, confidentiality, and integrity in all internal and external interactions.

Qualifications and Skills

• Preferably hold a Bachelor’s degree in Business Administration, Marketing, Logistics, Supply Chain, or related fields.
• Minimum of two years proven sales experience in similar industries.
• Demonstrated history of increasing sales revenue, ideally with experience serving e-commerce clients.
• Competence in developing sales strategies and using key performance indicators.
• Proficient using MS Office; knowledge of Salesforce is advantageous.
• Strong communication capabilities and problem-solving skills.
• Deep understanding of marketing strategies and negotiation techniques.
• Self-driven with a strong focus on achieving results and meeting targets.
• Excellent organizational ability with a goal-oriented mindset.
• Fluency in both Arabic and English languages.