Sr. Customer Service Executive - Field Operations

About the company

Tata Communications focuses on reimagining connectivity by combining cloud, mobility, Internet of Things, collaboration, security, media, and network services to build a more intelligent communications ecosystem.

Role overview

This field operations role centers on driving health, safety, and environmental compliance across regional activities. The position requires close attention to operational standards, risk control, and continuous improvement in safety practices.

Key responsibilities

• Put HSE policies, procedures, and standards into practice across regional operations and ensure they are followed consistently.
• Track compliance with local, national, and company-level health, safety, and environmental rules.
• Carry out risk assessments and identify hazards to reduce the likelihood of workplace incidents.
• Create and roll out HSE plans tailored to regional needs while staying aligned with organizational goals.
• Perform routine inspections and audits at sites to verify compliance and support ongoing improvement.
• Examine incidents, accidents, and near misses, then ensure corrective and preventive actions are completed.
• Build a stronger safety mindset by encouraging awareness and responsibility at every level of the organization.
• Organize and conduct HSE training such as inductions, toolbox talks, and refresher sessions.
• Make sure Permit to Work processes and safe work methods are properly followed.
• Oversee environmental measures such as waste handling, emissions control, and efficient use of resources.
• Keep HSE documentation, records, and reports accurate and ready for internal and external audits.
• Work with regulators and outside stakeholders on matters related to health, safety, and environment.
• Support emergency planning and preparedness, including drills and crisis response activities.
• Check that contractors and vendors comply with required HSE standards.
• Prepare periodic performance updates and improvement insights for senior leadership.

Additional information

The posting does not mention salary, stipend, application deadline, notice period, working hours, or the number of openings.

No explicit eligibility criteria, educational requirement, or perk list was provided in the source.