ServiceNow Developer

About the Company

DXC Technology is an enterprise technology partner that works with global businesses and public sector organizations to deliver software, services, and technology solutions. The company helps clients use AI to improve results in a rapidly changing environment, with capabilities across managed infrastructure, application modernization, and industry-focused software offerings. It supports the modernization, protection, and operation of large and complex technology landscapes.

Role Overview

This position is centered on designing, building, and rolling out ServiceNow solutions, especially within ITOM. The role works across business and technical teams to create scalable platform enhancements and improve support for enterprise IT operations.

Key Responsibilities

• Create, configure, and deploy solutions on the ServiceNow platform.
• Work with stakeholders to understand business needs and turn them into technical designs.
• Set up and tailor ServiceNow applications, workflows, forms, and scripts.
• Build and support core platform elements such as tables, business rules, client scripts, UI policies, and integrations.
• Handle the full implementation cycle, including setup, testing, and release activities.
• Take part in user acceptance testing and assist with data migration tasks.
• Prepare reports and dashboards to track performance and key metrics.
• Connect ServiceNow ITOM modules with other enterprise systems to maintain smooth data exchange.
• Troubleshoot technical issues and provide platform support when needed.
• Follow established governance, best practices, and audit expectations.

Requirements

• At least 5 years of hands-on ServiceNow experience.
• Strong practical knowledge of ITOM modules, including Discovery, Service Mapping, and Event Management.
• Solid background in ServiceNow configuration, customization, and development.
• Good command of workflows, JavaScript, and platform features such as business rules, client scripts, and ACLs.
• Experience working on enterprise-scale or large ServiceNow rollouts.
• Prior exposure to ITSM or CSM modules is considered an advantage.
• ServiceNow certifications, including CIS, are beneficial.
• Strong analytical thinking, problem-solving ability, and communication skills.
• Ability to convert business requirements into workable technical solutions.
• A collaborative, proactive mindset with comfort in fast-moving environments.
• Candidates must already have valid authorization to work in Singapore; visa sponsorship is not provided.

Work Model and Additional Information

This is an onsite role in Singapore. The company emphasizes in-person collaboration while still supporting flexibility where possible to help with wellbeing, productivity, personal working styles, and life circumstances. DXC also highlights its commitment to inclusion and a workplace where people can thrive.

Recruitment Safety Notice

DXC warns job seekers about recruitment fraud. The company does not extend offers through social media, and it never asks candidates for payment or for the purchase of IT or other equipment during any part of the hiring process.