Senior Manager – People Technology Solutions

Job Overview

Lead the entire People/HR technology domain at AD Ports Group, serving as the primary interface for Human Capital & Experience (HC&E) technology requests, strategy, and implementation. This role demands ownership of the full lifecycle of HR and workforce technology platforms, including AI-enhanced and AI-native solutions, ensuring their roadmap, deployment, and operations meet high standards.

Key Responsibilities

• Manage the complete People/HR technology domain, covering relationships, planning, delivery, and operational stability across HR, payroll, talent, and workforce solutions.
• Serve as the dedicated technology liaison for the HC&E function, translating their priorities into actionable technology initiatives.
• Maintain and prioritize a comprehensive People/HR technology roadmap addressing operational, growth, and transformation goals, with special emphasis on AI-driven technologies.
• Convert business requirements into detailed specifications and design solutions, choosing to configure, purchase, or develop as appropriate, ensuring integration and customization needs are met.
• Supervise the development, configuration, enhancement, and integration of People/HR systems via internal teams and external vendors.
• Ensure thorough testing, validation, deployment readiness, change management, and provide post-launch support.
• Oversee People/HR technology projects and upgrades end-to-end, managing timelines, risks, dependencies, and stakeholder communication.
• Maintain stable daily operations of People/HR applications providing level 2 and 3 support, proactive issue resolution, and system updates.
• Engage stakeholders regularly to keep them informed on priorities, progress, and upcoming changes.
• Manage vendor contracts, service delivery, and performance in collaboration with Procurement and Digital Governance teams.
• Keep detailed documentation, enforce technical standards, and ensure disaster recovery and business continuity readiness for critical People/HR systems.

People Leadership

• Lead and develop a multidisciplinary People/HR technology team including specialists, analysts, and engineers.
• Set clear goals promoting accountability, excellence, and business focus within the team.
• Oversee resource allocation, team performance, and timely delivery of initiatives.
• Provide coaching, identify training needs, and facilitate skills development to enhance domain expertise.
• Coordinate internal and vendor personnel to maintain optimal workloads and skills alignment.

Strategic Duties

• Develop and maintain a long-term People/HR technology strategy aligned with organizational goals.
• Evaluate current People/HR systems for efficiency and effectiveness, recommending upgrades or consolidations.
• Identify investment opportunities to enhance People/HR technology and support business cases for funding.
• Monitor key performance indicators and reporting on domain status, risks, and achievements.
• Ensure People/HR technology solutions align with enterprise architecture and collaborate with Data, AI, Infrastructure, Cybersecurity, and Digital teams for integrated and secure implementations.

Qualifications

• Bachelor’s degree in Computer Science, Information Systems, IT Engineering, Business Technology, or related disciplines; Master’s degree preferred.
• Certifications in HR technology platforms (e.g., Oracle HCM), product management, project management, or service management are advantageous.
• Strong knowledge of HR and workforce application ecosystems including AI technologies, SaaS, on-premises platforms, integrations, and service delivery.

Company Overview

AD Ports Group is a leading global entity fostering trade, industrialization, and economic diversification under Abu Dhabi's vision. Owned by ADQ, it operates across clusters including Digital, Economic Cities & Free Zones, Logistics, Maritime, and Ports, connecting maritime routes worldwide.

The organization values growth and development through internal career pathways, embracing diverse backgrounds and nationalities, and holds the Investors in People (IIP) Platinum accreditation, highlighting its commitment to staff excellence.