ఉద్యోగ వివరణ

Job Summary

We are searching for a proficient Security Specialist focusing on Infrastructure Management at Level 2 to support our enterprise cybersecurity framework. This opportunity is based in Riyadh, Saudi Arabia, and requires an individual skilled in managing escalated security incidents, ensuring system availability, and supporting compliance within a secure enterprise environment.

Main Duties

Address escalated issues from Level 1 teams regarding security events, system performance drops, and infrastructure complications.
Diagnose and resolve matters related to firewalls, VPN connections, NAT, network routing, session management, and device connectivity.
Oversee the functionality, availability, and health of cybersecurity infrastructure components.
Execute authorized firewall rules, security setups, and approved infrastructure modifications.
Apply software patches, firmware revisions, and maintenance upgrades adhering strictly to change management protocols.
Examine security logs, network traffic, incident patterns to identify causes and suggest improvements.
Lead incident resolution activities for critical (Priority 1 and 2) cases within set service agreements.
Collaborate with OEM vendors and advanced support teams for complex troubleshooting needs.
Perform Root Cause Analyses and propose strategies to avert repeated incidents.
Contribute to security hardening efforts, conduct configuration audits, and enforce compliance standards.
Maintain comprehensive technical documentation including SOPs, method procedures, knowledge bases, and error logs.
Assist with internal audits, compliance tracking, and governance reviews.
Coach Level 1 engineers, facilitate knowledge transfer, and identify automation or process enhancement opportunities.

Qualifications and Experience

Between 3 to 6+ years in Security Operations, Firewall Management, or Network Security support roles.
Robust experience with enterprise-grade security infrastructure and network defense technologies.
Skill in troubleshooting VPNs, firewall policies, NAT, and routing operations.
Familiarity with incident, problem, and change management frameworks, preferably ITIL.
Proven ability to handle controlled security change implementations and impact analyses.
Understanding of security baseline configurations, hardening, and compliance best practices.
Strong analytical thinking, troubleshooting capabilities, and aptitude for Root Cause Analysis.
Effective communication and management of stakeholder interactions.
Experience coordinating with OEM or vendor support for technical issue resolution.
Knowledge of enterprise monitoring, logging tools, and ticketing platforms.

Technical Preferences

Expertise with Next-Generation Firewalls such as Palo Alto, Fortinet, Cisco Firepower, or Check Point.
Proficiency with VPN technologies including IPSec and SSL VPN.
Exposure to IDS/IPS, proxy, web security appliances, and secure remote access solutions.
Familiarity with SIEM and log analysis tools like Microsoft Sentinel, Splunk, QRadar, and ArcSight.
Comprehensive understanding of network protocols including TCP/IP, DNS, DHCP, BGP, OSPF, and basic routing methodologies.
Basic administration skills for Windows and Linux operating systems.

Certifications (Preferred)

Fortinet NSE or FCP certifications.
Palo Alto Networks PCNSA or PCNSE certifications.
Cisco CCNP Security or CCNA Security credentials.
CompTIA Security+ qualification.
ITIL Foundation certificate.
Any other recognized cybersecurity certifications offer an advantage.

Security Specialist – Infrastructure Management (L2 Cybersecurity Engineer)