Sales Team Leader
Legal Connect India Service Llp
Bengaluru, Karnataka, India · పూర్తి సమయం
దరఖాస్తు చేసుకునే వారిలో మొదటి వ్యక్తిగా ఉండండి
- అనుభవం
- 1–5 సంవత్సరాలు
- జీతం
- INR 35,000 – INR 45,000 / month
- ఖాళీలు
- 1
- పోస్ట్ చేయబడింది
- 1 రోజు క్రితం
- పని విధానం
- కార్యాలయంలో
- విద్య
- ఏదైనా పట్టభద్రుడు
- అర్హత
- Any graduate with 1 to 5 years relevant experience and leadership capability can apply.
- పునఃప్రారంభం
- దరఖాస్తు చేసుకోవాలి
మీరు ఎక్కడ పని చేస్తారు
ఉద్యోగ వివరణ
About the Role
Legal Connect India Service Llp is actively seeking a capable Sales Team Leader to guide and oversee a group of executives, enhancing team performance and ensuring operational excellence. This position demands leadership, effective communication, and strong problem-solving capabilities to hit team targets and uphold superior customer satisfaction levels.
Key Responsibilities
- Lead, inspire, and manage the daily activities of a sales team.
- Assign daily responsibilities and monitor the team's performance closely.
- Organize daily briefings and team meetings to align goals and progress.
- Deliver coaching, constructive feedback, and support for continuous improvement.
- Assist with recruitment, onboarding, and training of new team members.
- Track performance metrics daily, weekly, and monthly, identifying areas for improvement.
- Create and submit performance analysis reports to higher management.
- Ensure operational workflows are efficient and adhere to company standards.
- Address escalations and resolve customer issues swiftly.
- Collaborate with internal departments to optimize service delivery.
- Maintain compliance with company policies and quality standards in all customer interactions.
- Keep CRM data up to date and accurate.
- Encourage accountability and a continuous improvement mindset within the team.
Qualifications and Experience
- Any graduate degree is required.
- Between 1 to 5 years of relevant experience in sales, collections, operations, BPO, or business development.
- At least 1 year of experience managing a team is preferred.
- Prior experience in BPO, banking, financial services, insurance, customer support, or sales operations is advantageous.
Required Skills
- Strong leadership and team management capabilities.
- Excellent communication and interpersonal skills.
- Good analytical reasoning and problem-solving aptitude.
- Ability to perform under pressure and meet targets consistently.
- Proficiency in Microsoft Office and CRM software tools.
- Effective organizational and time management skills.
- Positive attitude with a collaborative team-centered approach.
- Decision-making skills and conflict resolution abilities.
Performance Metrics and Reporting
- Monitor team productivity and achievement of sales targets.
- Maintain high levels of customer satisfaction and service quality.
- Track attendance, adherence to processes, and compliance with company policies.
- Focus on team retention and performance growth.
- Report regularly to the Operations Manager or Business Head.
Additional Information
The Sales Team Leader will have direct reports including executives, case managers, and collection executives. The role emphasizes expanding the client base, achieving revenue goals, and fostering outstanding customer relations. The offered salary ranges from ₹35,000 to ₹45,000 per month, with opportunities for professional advancement within the company.