Room Attendant

About Shangri-La Group

Established in 1971, Shangri-La Group has been synonymous with heartfelt hospitality, crafting memorable experiences for guests worldwide. Shangri-La Qaryat Al Beri in Abu Dhabi offers 213 luxurious rooms and suites, private pool villas, fully furnished serviced apartments, and a private one-kilometer beach, harmonizing modern Arabic aesthetics with ultimate comfort.

Role Overview

The Room Attendant plays a vital role in ensuring guest rooms meet and exceed the highest standards of cleanliness and comfort. Responsibilities include cleaning and organizing guest rooms, replenishing linens and amenities, maintaining cleanliness in common floor areas, and promptly reporting maintenance issues or lost items to supervisors.

Primary Responsibilities

• Thoroughly clean and organize guest rooms and floor areas following Shangri-La and Traders standards.
• Replace linens, towels, and guest supplies as needed, ensuring cleaning equipment and trolleys are maintained and orderly.
• Report any maintenance concerns, damages, or lost and found items to the housekeeping supervisor without delay.
• Consistently deliver polite and attentive service to guests.

Candidate Profile

• Exceptional attention to detail with a commitment to maintaining cleanliness to the highest standards.
• Effective time management and organizational capabilities, comfortable working independently and collaboratively.
• Strong communication skills and ability to provide excellent guest service.
• Willingness and flexibility to work various shifts, including weekends and public holidays.
• One to two years of professional housekeeping experience along with proficient English language skills.
• Educational background including a High School Diploma or a Diploma in Hospitality Management is generally required.

Why Join Shangri-La

• An environment that nurtures passion, personal development, and career growth.
• Structured learning programs with opportunities to enhance professional skills and leadership capabilities.
• Competitive perks, employee recognition programs, and travel benefits rewarding commitment and excellence.
• A workplace culture that values inclusion, diversity, respect, and a safe environment fostering everyone’s success.

Additional Information

We welcome applications from all qualified individuals and uphold equal opportunity principles. All applicant information is handled with confidentiality and solely for recruitment. Only shortlisted candidates will be contacted.