Room Attendant

About the Role

The Chen Melbourne – Art Series, situated a short walk from Box Hill train station and 45 minutes from Melbourne's CBD, offers guests an artistic atmosphere featuring abstract art and rooftop amenities. The Room Attendant contributes significantly to the Housekeeping department by meticulously cleaning guest rooms, maintaining high standards, and fostering a welcoming environment for guests and colleagues alike.

Key Responsibilities

• Perform comprehensive cleaning of guest rooms, including linen changes, bathroom sanitation, and surface wiping to provide an exceptional guest experience.
• Adhere strictly to established cleanliness and safety protocols to uphold quality standards.
• Maintain and organize housekeeping trolleys, ensuring they are well-stocked with necessary supplies.
• Handle cleaning products carefully while following safety guidelines to maintain a secure workspace.
• Protect guest privacy and security at all times, ensuring a comfortable stay.
• Promptly report maintenance issues to facilitate quick resolution and seamless guest experiences.

Required Skills and Experience

• Previous experience in cleaning or room attendant roles is advantageous.
• Warm and friendly communication style that puts guests and team members at ease.
• Strong attention to detail and efficient time management skills, with pride in completing assigned tasks.
• Physical capability to navigate rooms that may require using stairs and open pathways.
• Ability to work harmoniously with a culturally diverse team.
• Reliable transportation methods and availability to work flexible shifts, including weekends and public holidays.

Benefits

• Membership to ALL Heartist offering discounts on accommodations and dining worldwide.
• Family and Friends discounts on various services and events.
• Access to Accor Live Limitless loyalty program with points and status rewards.
• Career development opportunities through Accor Academy and Typsy training platforms.
• Connect with over 300,000 global Accor professionals to expand your professional network.
• Opportunities to advance within a leading hotel operator with properties in over 110 countries.

Diversity & Inclusion

Accor embraces diversity, welcoming all individuals and valuing their unique qualities and skills. The company strives to create inclusive employment, excellent working conditions, and opportunities for personal development, including for individuals with disabilities. Applicants are encouraged to disclose any special requirements to accommodate their needs.

Location and Work Conditions

This position is based at 850 Whitehorse Road, Box Hill South, Victoria, Australia. The role is permanent and requires onsite work with various shifts.