Resourcer

About the Role

Based predominantly from home with regular visits to various locations throughout Wales, this full-time role offers a fixed term of 12 months. The working hours are Monday through Friday, from 9am to 5:30pm. The annual salary ranges between £27,000 and £30,000, complemented by a robust benefits package.

Role Overview

As a Resourcer for the Employment, Skills and Training team, your core responsibility involves connecting individuals with impactful employment and training opportunities that drive positive change. You will collaborate closely with Strategic Account Managers and Account Managers to evaluate candidate compatibility, provide assistance through the recruitment process, and assist employers in sourcing the right talent.

This position has significant social impact by facilitating opportunities for individuals to enhance skills and build sustainable careers, thereby benefiting businesses and communities alike.

Key Responsibilities

• Evaluate candidates and learners for employment and training, matching their skills and qualifications to employer needs.
• Offer guidance, advice, and constructive feedback to prepare candidates for interviews, training, and new roles.
• Work in partnership with Strategic Account Managers and Account Managers to fully understand vacancy demands and aid in successful placements.
• Foster and maintain constructive relationships with colleagues, candidates, learners, and external partners to sustain a steady flow of qualified applicants.
• Maintain precise records of candidate activities, screening outcomes, and progression using recruitment and CRM systems.
• Analyze screening results, recognize patterns, and suggest improvements to boost candidate quality and recruitment effectiveness.

Candidate Profile

• Demonstrable experience in recruitment, talent acquisition, candidate screening, or related employability roles.
• Excellent interpersonal and communication skills, capable of building trust and engaging diverse individuals.
• Strong organizational capabilities with the ability to handle high workloads while adhering to deadlines.
• Familiarity with CRM systems, recruitment technologies, and Microsoft Office tools.
• A proactive mindset focused on solutions, keen attention to detail, and ability to work both independently and as part of a team.
• Valid UK driving license is required.

Benefits and Perks

• 25 days of annual leave plus bank holidays with the option to purchase up to five extra days each year.
• Contributory pension scheme with up to 6% employer contributions.
• Access to over 1,100 internal training courses, sponsorship for qualifications and apprenticeships from a catalog of over 60 options, mentoring, and career progression opportunities.
• Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing apps, 30% discount at company-managed leisure centers, and 24/7 access to virtual GP services.
• Discounts with around 1,000 retailers covering various categories like food, apparel, entertainment, and travel.
• Paid day off for volunteering, tax-free charitable donations through Payroll Giving, and participation in the Serco People Fund Charity.
• Employee networks promoting inclusion and empowerment amongst veterans, LGBTQIA+ individuals, women, carers, people with disabilities, and culturally diverse employees.

Additional Information

• An Enhanced DBS check is mandatory, including all relevant convictions and cautions, ensuring compliance with safeguarding and the Rehabilitation of Offenders Act.
• Completion of an Occupational Health Questionnaire is required to identify any necessary support for the role.

Employer Statement

Serco operates globally with 50,000 employees across sectors including Defence, Transport, Justice, Healthcare, and Leisure. The company is dedicated to enhancing essential public services for communities, guided by values of Trust, Care, Innovation, and Pride.

Inclusion and Equal Opportunity

Serco is committed to inclusive recruitment, valuing skills and potential. Recognized as a Disability Confident Leader and leading employer for veterans and inclusivity, they provide flexible working options and reasonable adjustments. The Guaranteed Interview Scheme ensures applicants with disabilities, veterans, and individuals with convictions who meet minimum criteria will be interviewed. The 'Ban The Box' pledge encourages fair hiring practices for those with unspent convictions unless security exemptions apply.

Applicants requiring assistance during their application are encouraged to reach out for support.