Receptionist / Front Office Executive

Job Overview

The Front Office Executive plays a crucial role in managing the reception area by welcoming visitors, handling phone inquiries, and providing essential administrative assistance to ensure seamless daily office operations. The position demands strong interpersonal, organizational, and client-service abilities.

Key Duties

• Greet and assist visitors, clients, and guests professionally upon arrival.
• Answer and filter incoming telephone calls, directing them appropriately.
• Maintain an orderly and tidy reception area at all times.
• Handle mail, courier packages, and deliveries efficiently both inbound and outbound.
• Arrange appointments and manage the scheduling of meeting spaces.
• Keep accurate visitor logs and issue passes as necessary.
• Support various administrative responsibilities including filing, data input, document creation, and record upkeep.
• Collaborate with internal teams to address visitor and staff needs.
• Track office consumables and initiate procurement when stocks are low.
• Assist with travel and lodging arrangements on an as-needed basis.
• Maintain confidentiality regarding sensitive company files and information.
• Carry out additional tasks as delegated by management.

Qualifications and Experience

• Bachelor’s degree in any field is preferred.
• Between 1 to 3 years of experience in front office, reception, or administrative positions.
• Entry-level candidates with strong communication skills will be considered.