Product Manager (FX)

About M-DAQ Global

M-DAQ Global is an innovative fintech organization focused on delivering foreign exchange (FX) and payment solutions that simplify cross-border business transactions worldwide. Their proprietary technology provides transparent FX rates, guaranteed certainty, and payment flexibility through a single API, enabling both large enterprises and small to medium-sized enterprises to confidently manage international trade and FX exposure.

Based in Singapore, with offices across ASEAN and seven other countries and territories, M-DAQ offers a wide array of FX, collections, and payment products, including AI-powered onboarding, compliance, and advanced risk management tools. These capabilities help businesses navigate cross-border transactions efficiently amid a changing landscape.

The company’s workplace culture and growth have been recognized with awards such as The Financial Times High-Growth Companies Asia-Pacific 2026, The Straits Times’ Fastest Growing Companies Singapore 2026, Tech in Asia’s Top Fintech Companies 2026, and the Employee Experience Awards for Best Hybrid Work Model.

Role Overview

We are seeking a Product Manager specializing in FX to join our product team, contributing to the delivery of scalable, API-driven fintech products. Collaborating closely with sales leadership, product head, business stakeholders, and engineers, you will drive product feature development from initial discovery through deployment, ensuring alignment with customer requirements and company goals.

Key Responsibilities

• Engage with internal stakeholders to deeply understand customer needs and operational difficulties.
• Participate in client meetings, workshops, and feedback sessions to gather insights.
• Align product priorities to meet overarching business objectives.
• Support discovery activities by analyzing client challenges and validating potential solutions.
• Partner with engineering and business development teams during solution design phases.
• Prioritize features based on user feedback and business value considerations.
• Take ownership of product feature delivery from concept to production deployment.
• Transform business requirements into precise user stories and acceptance criteria.
• Manage and refine the product backlog and coordinate sprint planning, backlog refinement, and release schedules.
• Support the evolution of client-facing APIs and platform functionalities, improving usability, documentation, and developer experience.
• Assist in managing the API lifecycle, including enhancements, maintenance, and bug resolutions.
• Monitor product performance and collaborate on incident analysis and production issue resolution.
• Work on improving product reliability and operational efficiency with engineering teams.
• Define and track performance metrics such as API usage, adoption, and platform reliability.
• Coordinate cross-functional teams including engineering, QA, operations, and business units to ensure seamless product delivery.
• Identify potential delivery risks and dependencies and keep stakeholders informed of progress.
• Support production readiness and release planning activities.

Qualifications and Experience

• 3 to 5 years’ experience as a Product Owner or Product Manager.
• Proven ability to balance customer demands, business priorities, and technical possibilities.
• Solid understanding of APIs and messaging standards, with skill in interpreting specifications and supporting client integration efforts.
• Capability to grasp technical concepts and effectively communicate them to non-technical audiences.
• Experience analyzing customer issues and translating them into actionable product requirements.
• Use of data and customer feedback to guide feature prioritization.
• Familiarity with product backlog management using tools like Jira.
• Experience with Agile product delivery methodologies.
• Ability to manage multiple priorities in a dynamic, fast-paced environment.
• Comfort working with distributed teams across different geographic locations.
• Strong attention to detail alongside excellent organizational and communication skills.
• Collaborative mindset for working with diverse teams and multiple stakeholders.

Preferred but Not Required

• Experience with low-latency or high-availability trading systems.
• Knowledge of FIX Protocol.
• Understanding of FX trading concepts.
• Exposure to equities trading platforms.
• Familiarity with digital asset or cryptocurrency trading.
• Insight into trading platforms or market data systems.
• Experience with cloud infrastructure or distributed systems.
• Skills in SQL and data analytics tools.

Why Join Us?

• Join a mission-driven company aiming to eliminate currency borders globally.
• Collaborate with diverse and cooperative regional teams.
• Gain experience in cross-border payment systems, FX solutions, and fintech innovation.
• Opportunities for continuous learning, growth, and ownership within a rapidly expanding firm.
• Flexible hybrid workplace culture prioritizing employee wellbeing.
• Competitive salary and comprehensive employee benefits.