Product Guide

About Arc'teryx

Based in the remote Canadian Coast Mountain region, Arc'teryx is renowned for its meticulous and precise approach to design and manufacturing. Their unique in-house facilities enable ongoing innovation, resulting in durable, intuitively designed products that excel under extreme conditions.

Benefits

• Generous employee discounts not only on Arc'teryx but also other Amer Sports affiliated brands.
• Provision of Arc'teryx uniform at the start of employment.
• Competitive pay paired with an attractive bonus scheme.
• Access to an Employee Assistance Program focused on health and wellbeing.
• Ongoing on-the-job training and career development support.
• Opportunities for advancement within a global business operating multiple brands.

Role Overview

• Engage thoughtfully with customers ensuring connection via product education, purchase support, and assistance with warranties or product issues.
• Support store operations including event participation, inventory management, stocking, and maintaining a tidy environment.
• Offer insightful feedback on merchandising to improve customer experience and sales.
• Work collaboratively with team members and leadership fostering a positive atmosphere.
• Deliver exemplary customer service reflecting brand culture and values.
• Develop and maintain thorough product knowledge to enhance guest interactions seamlessly.
• Represent the brand passionately to elevate overall customer experience.

Candidate Profile

• Minimum of two years' experience working in retail sales.
• Enthusiastic about providing outstanding customer service.
• Enjoys a fun, accountable, and engaged workplace environment.
• Excellent verbal and written communication skills with awareness of interpersonal impact.
• Self-driven individual who approaches challenges with problem-solving skills.
• Adaptable and flexible when managing ambiguity.
• Able to balance independent work with teamwork effectively.
• Encourages innovation and continuous enhancement.
• Committed to finding the best solutions with integrity and dedication.
• Shares a passion for outdoor activities aligning with the brand ethos.

Equal Opportunity Statement

Arc'teryx embraces inclusivity by fostering a culture where diverse voices are valued and respected. The company is dedicated to providing a safe and accepting environment that promotes equality and fair treatment for all applicants, employees, and customers in alignment with its core values.