Presales Executive

Job Overview

We are seeking a dynamic Presales Executive to manage outbound calls, engage with customers, and effectively explain products or services with the goal of converting leads into successful sales. This role demands achieving daily and monthly sales targets while maintaining precise customer records and consistent follow-ups. Providing exceptional customer service and building strong, positive relationships with clients is essential.

Key Responsibilities

• Make outbound calls to potential customers in a professional manner.
• Explain product and service details clearly to customers and convert leads into sales.
• Meet or exceed assigned daily and monthly sales targets.
• Maintain accurate documentation of customer interactions and follow-ups.
• Deliver outstanding customer service and foster constructive client relationships.

Qualifications and Requirements

• At least 6 months experience in B2C sales or working in a BPO/Call Centre environment.
• Completed 12th grade education with proficiency in intermediate level English communication.
• Strong communication skills oriented towards sales and persuasion.
• Possession of a personal laptop or desktop, reliable internet (Wi-Fi) connection, and a headset with microphone for remote work is mandatory.
• Flexibility to work in rotational day shifts including early morning and afternoon schedules.

Additional Details

This position requires working remotely from Raipur, Chhattisgarh, India. Candidates must be well-equipped to maintain professional communication standards and meet performance targets within a dynamic sales environment.