Part-Time/Full-Time Fashion Consultant (Emiratisation) - Abu Dhabi

About Chalhoub Group

For more than 70 years, Chalhoub Group has been a leading partner and creator in the luxury retail sector across the Middle East. Managing a portfolio of over 10 owned brands and collaborating with more than 400 international names in luxury fashion, beauty, jewellery, watches, eyewear, and lifestyle segments, the Group is a pioneer in providing seamless hybrid luxury retail experiences. Their operations include more than 950 physical stores complemented by digital platforms and mobile applications. The Group embraces innovation through The Greenhouse, its innovation hub supporting startups globally. With a team of over 16,000 professionals across eight Middle Eastern countries plus Latin America, Chalhoub promotes a culture of diversity, equity, and inclusion, proudly holding several Great Place to Work certifications. Sustainability is central to their mission, highlighted by commitments such as the United Nations Global Compact, Women’s Empowerment Principles, and a Net Zero pledge by 2040.

Role Responsibilities

• Achieve personal and team sales goals while delivering outstanding guest experiences.
• Gather and analyze customer data including behavior patterns, best-selling and slow-moving products to inform business strategies.
• Manage client relationships using omni-channel approaches integrating in-store and digital touchpoints.
• Offer pre-purchase insights and feedback on product offerings to support buying decisions.
• Promote employee engagement and culture through people experience initiatives enhancing eNPS scores.
• Ensure compliance with visual merchandising standards and store operating procedures.
• Coordinate click and collect services within agreed service level agreements.
• Accurately capture customer information aligned with marketing requirements.
• Promote the loyalty program (MUSE) and stay updated on its offerings and features.
• Assist in planning and supporting marketing events and in-store activations.
• Stay informed about brand social media campaigns and activities.
• Drive inventory sell-through and support in-store customer experience initiatives.
• Provide constructive feedback from the store regarding operational effectiveness and customer interactions.

Candidate Requirements

• Proven strong communication skills in English.
• This position is reserved for Emirati candidates as part of Emiratisation.

Benefits and Career Development

Chalhoub Group is dedicated to helping employees reach their highest potential via enriching experiences, continuous learning and development opportunities, and internal mobility options. The Group offers competitive benefits including healthcare coverage, child education contributions, flexible and remote work policies, and exclusive employee discounts.

Diversity and Inclusion

The Group values diversity in thought, culture, background, ability, and perspectives. It is committed to equal employment opportunities regardless of gender, age, race, religion, nationality, or disability status, welcoming all applicants to join their exciting journey.