National Account Manager

About Nestlé Canada

Nestlé Canada, home to iconic brands such as KitKat®, Gerber®, Nescafe®, and Maggi®, attributes its success to its dedicated people. With over 3,400 employees in Canada, Nestlé fosters a people-centered culture that encourages employees to bring their authentic selves to work. The team is known for agility, courage, and trust, driving change and challenging norms to benefit the business and the community.

Not only dedicated to nourishing customers, Nestlé also invests in enriching its employees by promoting empowerment, engagement, and a positive workplace culture.

Key Responsibilities

• Establish and nurture robust partnerships with senior decision-makers in assigned national accounts to ensure sustained business growth.
• Design comprehensive business proposals and tailored customer solutions derived from consumer insights and market analysis.
• Lead annual joint business planning, including strategy formulation, implementation, and performance monitoring.
• Utilize data analytics to uncover growth opportunities and guide business decisions within customer channels.
• Oversee the negotiation, development, and execution of complex customer contracts involving pricing, promotions, and rebate programs.
• Conduct financial assessments and cost-benefit analyses to optimize profitable growth.
• Ensure compliance with contractual agreements and manage approval processes for deviations.
• Represent Nestlé at senior-level customer discussions with professionalism and credibility.
• Collaborate with Marketing, Finance, Supply Chain, and Field Sales to promote business performance and implement strategic initiatives.
• Lead deployment of new programs, product launches, and national customer projects to guarantee successful outcomes.
• Influence cross-functional teams and external stakeholders to meet business goals without direct authority.
• Serve as the customer's advocate within Nestlé and align Nestlé’s interests with customer needs externally.
• Partner with customers and internal teams to develop and commercialize new products, managing projects from idea inception to launch and execution.

Requirements

• Minimum of 8 years experience in B2B sales, commercial leadership, or general management within Fortune 500, premium, luxury, or food and beverage sectors.
• At least 3 years' experience handling franchise, licensing, national program management, and complex contract negotiations.
• Bachelor's degree in Business, Marketing, Commerce, or a related discipline.
• Strong commercial acumen, with a solid understanding of marketing, operations, finance, and competitive strategy.
• Demonstrated ability to influence diverse stakeholders, simplify complex ideas, and achieve results in dynamic and ambiguous environments.

Benefits and Perks

• Comprehensive benefits package including health and dental coverage starting from day one.
• Eligibility for company vehicle provision.
• Company matched pension plan to support retirement savings.
• Four weeks paid vacation plus five personal paid holidays.
• Flexible and hybrid work arrangements to support work-life balance.
• Robust training and development opportunities with potential for career growth.
• Educational Assistance and Tuition Reimbursement programs.
• Eligibility for performance bonuses.
• Inclusive gender affirmation benefits ensuring access to gender-affirming care and resources.
• Fertility and surrogacy medical coverage to support various paths to parenthood.
• Adoption benefits aimed at reducing financial barriers.
• Up to 50% discount on Nespresso coffee machines, capsules, and accessories.
• Access to discounted products at company stores including Nestlé, Nespresso, and Purina offerings.

Additional Information

This is a fully remote role, primarily serving the Greater Toronto Area and surrounding regions.

Compensation ranges from CAD 98,600 to CAD 115,000 annually, plus eligibility for bonuses. Nestlé Canada emphasizes compensation fairness and transparency.

The company promotes diversity, equity, inclusion, and accessibility, encouraging candidates from all backgrounds to apply. Candidates requiring accommodations during recruitment are invited to inform Human Resources for support.

Applications are reviewed on a rolling basis, so prompt submission is encouraged.