Microsoft 365 and SharePoint Administrator

Role Overview

Rawafid Industrial is seeking a skilled Microsoft 365 and SharePoint Administrator to oversee, secure, and enhance the organization's Microsoft 365 services spanning various departments. This pivotal role involves managing daily operations, enforcing governance and security measures, and ensuring optimal collaboration and compliance across the digital workspace.

Key Duties

• Administer the Group’s Microsoft 365 environment, managing users, licenses, admin roles, and service health, emphasizing least-privilege access.
• Optimize license usage for Business, E3, and E5 Microsoft 365 plans with monthly license reclamation efforts.
• Provide primary and secondary support for Microsoft 365 apps, including training for users and SharePoint site owners.
• Manage Microsoft Entra ID (Azure AD) by implementing Multi-Factor Authentication, Conditional Access, and secure identity management.
• Maintain security groups, permissions, guest access, application registrations, and identity governance across units.
• Administer SharePoint Online and Microsoft Teams, including site architecture, navigation, metadata, branding, permissions, lifecycle, and collaboration policies.
• Enforce governance on Teams creation, expiration, external sharing, and site protection.
• Manage Exchange Online services such as mailboxes, mail flow, rules, anti-spam/phishing, archiving, and retention.
• Handle Microsoft Intune tasks including device enrollment, compliance, application deployment, MAM enforcement, and remote device management.
• Configure Microsoft Defender and Purview security/compliance tools covering sensitivity labels, DLP, retention, audit logging, eDiscovery, and controls.
• Oversee complete onboarding/offboarding: user provisioning, permissions, device enrollment, mailbox handling, OneDrive transfers, and secure account deactivation.
• Create and update Power Automate workflows to enhance onboarding, offboarding, and reporting processes.
• Generate regular reports on administration, security, and usage while maintaining thorough documentation and the Microsoft 365 Administration Runbook.
• Coordinate with Microsoft 365 implementation partners, consultants, and contractors to ensure adherence to company policies, SOPs, and governance.
• Validate project deliverables against criteria pre-acceptance and assume responsibility for configurations post-handover ensuring continuous support and advancement.

Candidate Requirements

• Bachelor’s degree in Computer Science, IT, Information Systems, or a related discipline.
• At least 6 years’ hands-on experience managing Microsoft 365 environments including Business Standard/Premium and E3/E5 plans.
• Demonstrated administration expertise across Microsoft 365, Microsoft Entra ID (Azure AD), Intune, Exchange Online, Defender, Purview, Azure, and Power Automate.
• Relevant Microsoft certifications: MS-102, MD-102, SC-300, AZ-104, Messaging Administrator, PL-400, or equivalent credentials.
• Prior work within EPC, construction, or industrial sectors preferred.
• Experience executing and supporting cybersecurity and compliance standards such as NCA Essential Cybersecurity Controls (ECC), ISO 27001, or similar frameworks.
• Comprehensive knowledge of Microsoft 365 administration, identity/access management, endpoint management, messaging, security, compliance, and automation best practices.
• Strong proficiency in written and spoken English, demonstrated by accredited scores (IELTS 6.0, TOEFL 72, Cambridge 160, or equivalent).
• Excellent problem-solving, documentation, analytical skills, and stakeholder communication abilities.
• Capable of independently managing multiple tasks in a dynamic enterprise setting.