Manager - Scrum Master

About the Role

Join CVS Health in building a connected and compassionate healthcare experience. As a Manager - Scrum Master on the Aetna Enterprise Delivery team, you will bring a hybrid of Scrum Master and Project Management capabilities to lead critical technology programs. This role seeks a creative problem-solver who thrives in a fast-paced, performance-driven environment with high motivation and a strong focus on results.

Key Responsibilities

• Facilitate Scrum ceremonies, eliminate obstacles, foster team collaboration, support Product Owners, and drive continuous process enhancements.
• Implement the Scrum framework effectively, cultivating an environment conducive to team success and ongoing learning.
• Apply project management skills to aid planning, coordination, and tactical execution of IT projects involving multiple business units and functions.
• Maintain up-to-date process documentation and ensure agile principles such as collaboration, prioritization, accountability, and transparency are upheld by development and business teams.
• Utilize Agile project management tools to organize daily Scrum activities and monitor progress.
• Coach teams and stakeholders on Agile values and promote an agile mindset across the organization.
• Serve as liaison among teams and stakeholders to shield teams from potential disruptions.
• Update and manage Agile tracking systems providing transparency on product and sprint backlogs.
• Analyze team productivity metrics, velocity, and quality data to generate actionable insights and recommend process improvements.
• Support communication efforts internally and with external stakeholders to enhance transparency and information flow.
• Facilitate team commitment through effective story selection, task definition, impediment removal, conflict resolution, and focus on sprint goals.
• Promote team self-organization and continuously seek opportunities to improve productivity.
• Ensure each product increment is potentially shippable by sprint end.
• Participate in organizing development schedules, managing critical paths, dependencies and milestones to ensure projects meet scope, time, budget, and quality expectations.
• Adapt planning and resource forecasts as needed to respond to emerging requirements, dependencies, and risks.

Qualifications

• 6 to over 10 years of relevant professional experience.
• 2 to 5 years of experience in Scrum Master and/or Project Manager roles.
• Strong problem-solving and decision-making skills.
• Excellent collaboration, communication, and teamwork abilities.
• Growth mindset with agility and focus on continuous development for self and others.
• Proficient execution and delivery capabilities including planning and support.
• Certification as a Scrum Master is required.

Preferred Experience

• Project Management certification.
• Exposure to the Healthcare industry.
• Familiarity with software development lifecycle.
• Experience supporting complex, large-scale software teams as Scrum Master.
• Proficiency with Agile collaboration tools like CA Rally, Confluence, SharePoint, Microsoft Teams.
• Understanding of resource management, forecasting, and budgeting.

Education

Bachelor’s degree or equivalent experience is required.

Additional Information

• Role operates primarily on Eastern Time Zone hours.
• Typical workweek is 40 hours.
• Location: Austin, TX (On-site position).
• Compensation range: $92,700 to $185,400 annually, depending on experience, education, and location.
• Position eligible for bonus, commission, or short-term incentive programs beyond base salary.
• Comprehensive benefits package including medical, dental, vision coverage, paid time off, retirement savings plans, and wellness programs.
• CVS Health fosters an inclusive workplace valuing diversity and belonging.
• Application deadline anticipated on July 22, 2026.
• Employment consideration extends to applicants with arrest or conviction records compliant with applicable laws.