Logistics Coordinator

About the Role

Our client, a prominent music entertainment company, seeks a Logistics Coordinator to join their team in New York City. This position operates on a W2 contract basis, with the engagement budgeted through December 18, 2026. The role involves managing the seamless movement of products from vendors to warehouses, retail distribution hubs, and tour locations worldwide, often handling high-stakes merchandise launches where prompt delivery and expedited shipment coordination are crucial.

Key Responsibilities

• Organize domestic and international merchandise shipments supporting eCommerce, retail, and touring operations.
• Oversee inbound shipments to warehouses, distribution centers, and events, ensuring punctual deliveries.
• Monitor shipments from their origin to final destination, proactively addressing transportation challenges.
• Liaise with freight carriers, vendors, warehouse personnel, and internal teams to maintain efficient logistics flow.
• Resolve shipping delays including customs clearance complications, providing prompt communication to affected parties.
• Facilitate high-profile merchandise releases and time-sensitive deliveries requiring meticulous coordination.
• Ensure shipment tracking, documentation, and status updates are accurate and maintained across various systems.
• Handle a large volume of communications, balancing multiple priorities within a dynamic, fast-paced environment.
• Work collaboratively across departments to align logistics activities with business timelines and client expectations.
• Offer occasional after-hours assistance for urgent shipments, product launches, or critical operational demands.

Required Qualifications and Skills

• Minimum two years’ experience in logistics, supply chain, transportation, or merchandise operations.
• Demonstrated ability to coordinate domestic shipments; experience with international logistics is strongly favored.
• Familiarity with Less Than Truckload (LTL) shipping, freight carrier networks, and freight management processes preferred.
• Experience handling customs issues or international shipment exceptions is advantageous.
• Exceptional organizational abilities, multitasking aptitude, strong problem-solving skills, and meticulous attention to detail.
• Excellent verbal and written communication skills, capable of effectively managing diverse stakeholders.
• Ability to perform well under pressure in a high-volume environment and manage conflicting priorities.
• Proficiency in Microsoft Office applications including Excel, Outlook, and Word.
• Familiarity with Monday.com, SharePoint, FedEx Advanced Shipment Tracking, and UPS Quantum View is a plus.
• Experience shipping apparel, merchandise, or consumer goods highly preferred.
• Background in music merchandise, entertainment, live events, or retail merchandising is beneficial.