Item Entry Technician

About Our Company

We are a dynamic organization that values speed, adaptability, and quality in everything we do. We strive to foster a positive and respectful workplace environment, supporting a mindset where challenges become opportunities and anything is achievable.

Vision

To deliver on the critical promise of pharmacy care, helping individuals live healthier, happier, and fuller lives.

Mission

To be an innovative force driving transformative changes in pharmacy services.

Role Summary

The Item Entry Technician will be responsible for accurately creating prescription orders in line with pharmacy procedures and interpreting prescription details for processing within our systems.

Working Hours

• Monday to Friday: 10:30 AM to 8:00 PM
• Saturday, Sunday, Monday, and Tuesday: 7:00 AM to 5:30 PM

Key Responsibilities

• Carry out fundamental pharmacy operations following established guidelines.
• Uphold patient confidentiality in full compliance with HIPAA regulations.
• Confirm patient identity through details such as date of birth and address before starting order processing.
• Ensure all prescription information is accurate and complete before processing.
• Maintain and update patient profiles as required.
• Adhere to company policies and procedures rigorously.
• Perform PD3Q quality verification prior to finalizing and submitting prescription orders.
• Complete any additional tasks assigned by management.

Required Education and Experience

• High School Diploma or equivalent qualification.
• State of Florida Registered Pharmacy Technician credential (mandatory if working in Florida).
• At least one year of experience in a pharmacy setting.

Knowledge, Skills, and Abilities

• Capable of processing 30 prescriptions per hour when received by mail, phone, or fax.
• Capable of entering 60 prescriptions per hour when prescriptions are received electronically.
• Strong attention to detail in all tasks.
• Ability to manage multiple simultaneous tasks or interruptions effectively.
• Excellent communication skills, demonstrating patience and courtesy.
• Collaborative team player able to coordinate with pharmacists, departments, and management.
• Self-motivated and able to work independently with minimal supervision to meet daily objectives.
• Consistently accurate in performing repetitive tasks.
• Proficient with Microsoft Teams and Outlook for effective communication and coordination.

Work Environment and Physical Requirements

This role operates in a standard office setting demanding extended periods sitting at a computer workstation. It requires hand-eye coordination and manual dexterity to use office equipment, including computers and phones. The position may involve occasional high-stress interactions with customers or clients. Some travel may be needed.

Equal Opportunity Employment

We are committed to providing equal employment opportunities regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, veteran or disability status, or any other protected characteristic under applicable laws. All hiring decisions are made solely based on business needs, job requirements, and individual qualifications.