Housekeeping Positions at Fairmont Banff Springs Hotel

About Fairmont Banff Springs

Located in one of Western Canada's most scenic alpine areas, Fairmont Banff Springs invites hospitality enthusiasts, adventurers, artists, and families to join its unique community offering an ideal mix of work and life.

Role Overview

As a member of the Housekeeping team, you will play a vital role in crafting memorable experiences by ensuring guest rooms are immaculate, comfortable, and welcoming. This luxury environment guarantees repeat visits from satisfied guests.

Available Roles

• Room Attendant / Housekeeper
• Housekeeping Attendant

Applicants will be matched to roles depending on their prior relevant experience. Opportunities exist for both seasonal (minimum six-month commitment) and permanent full-time positions, with employment status discussed at interview. Preference is given to those available at least from September through January.

Compensation & Schedule

Starting wage is $20 hourly, with increases recognizing tenure from six months up to three years. Work shifts may vary between 7:00 a.m. and 11:00 p.m.

Responsibilities

Room Attendant duties include:

• Comprehensively cleaning assigned guest rooms, including beds, trash and linen disposal, dusting, vacuuming, replenishing supplies, and careful handling of guest belongings according to service protocols.
• Thoroughly sanitizing bathrooms—surfaces, sinks, taps, tubs, showers, walls, and toilets—while restocking amenities.
• Reporting maintenance, safety, security issues, or unusual concerns promptly.
• Assisting in maintaining the cleanliness and organization of storage areas and housekeeping carts.

Housekeeping Attendant responsibilities include:

• Maintaining housekeeping storerooms and backspaces via sweeping, mopping, trash/recycling removal, and stock organization.
• Supporting Room Attendants by collecting soiled linens from vacant rooms and managing linen stock levels.
• Sorting soiled linens for laundry processing.
• Cleaning guest corridors and public areas including vacuuming, dusting, polishing, elevator tracks, public restrooms, brass fixtures, and trash removal.
• Handling cleaning and restocking of glassware to appropriate levels.

Qualifications

• Prior experience in guest service or housekeeping preferred.
• Strong communication, organizational, interpersonal, and problem-solving skills.
• Highly dependable and responsible work attitude.
• Ability to work collaboratively in a team environment with minimal supervision.
• Maintain calmness and politeness, focusing on guest needs under pressure.

Employee Benefits

• On-site subsidized accommodation available for full-time employees.
• One complimentary meal per shift; additional meals available for purchase.
• Comprehensive medical, vision, dental, and extended benefits including mental health, orthodontics, fertility, and gender affirmation coverage for permanent full-time roles.
• Defined contribution pension with up to 5% employer match.
• Employee travel discounts on lodging and dining at Fairmont and Accor properties worldwide.
• Access to exclusive Mountain Explorer travel program with significant discounts on accommodations and food & beverage at affiliated resorts.
• Discounts at onsite food & beverage outlets, fitness center, spa, and golf courses.

Additional Information

Applicants must be legally authorized to work in Canada; employer cannot assist with work permits. Applications from candidates requiring recruitment accommodations are welcomed and will be handled confidentially.