Front Office All-Rounder - Novotel Sydney City Centre

Job Overview

Located just a short walk from Wynyard, Novotel Sydney City Centre offers a comfortable and productive environment for both guests and employees. We are currently looking to hire a motivated and enthusiastic full-time Front Office All-Rounder to join our hospitality team.

Key Responsibilities

• Provide exceptional service from guest check-in through to check-out, covering all guest interactions.
• Serve as the primary contact for guests and visitors, ensuring a welcoming atmosphere.
• Manage a diverse range of daily tasks, including promoting hotel facilities and maintaining accurate guest account records.
• Carry out duties related to Night Audit, room control, and porterage services.
• Deliver friendly, knowledgeable, and engaging service consistently to both internal and external guests.
• Support guests in utilizing self-check-in kiosks effectively.
• Encourage and assist non-Accor Live Limitless (ALL) members to understand program benefits and enroll in the loyalty scheme.

Additional Information

Novotel Sydney City Centre emphasizes a team-oriented atmosphere and values employees who contribute to a positive guest experience on every shift.