Executive Account Manager

Role Overview

The Executive Account Manager is entrusted with overseeing and expanding the NetWitness business throughout Qatar, Bahrain, and Oman. This position emphasizes boosting revenue, cultivating key strategic relationships, managing partners, and broadening NetWitness' footprint in target sectors such as enterprises, government bodies, and critical infrastructure.

Main Duties

• Formulate and implement account and territory strategies for Qatar, Bahrain, and Oman to meet specified sales goals and organizational objectives.
• Manage existing customer partnerships and identify new sales prospects spanning enterprise, government, financial services, energy, telecom, and critical infrastructure industries.
• Establish and nurture relationships with crucial decision-makers like CISOs, CIOs, security officials, procurement departments, and executive sponsors.
• Oversee the entire sales process, including lead generation, qualification, solution positioning, proposal creation, negotiation, and closing deals.
• Collaborate with channel allies such as distributors, system integrators, and managed security service providers (MSSPs) to enhance market reach and accelerate sales.
• Coordinate with internal teams—pre-sales, professional services, customer success, renewals, legal, finance, and leadership—to facilitate seamless deal closure and customer satisfaction.
• Maintain up-to-date sales forecasting, pipeline monitoring, and CRM documentation.
• Analyze customer security needs and strategically promote NetWitness solutions covering threat detection, incident response, SIEM, NDR, endpoint protection, and security operations centers.
• Drive customer retention strategies involving renewals, upselling, and cross-selling opportunities.
• Represent the company at client meetings, partner gatherings, industry conferences, workshops, and executive briefings across the assigned regions.
• Monitor competitor activities, market trends, and evolving customer requirements within Qatar, Bahrain, and Oman.
• Ensure exceptional customer satisfaction and act as the escalation point for any account-related commercial concerns.

Requirements

• At least 5 to 8 years of experience in enterprise sales or account management, ideally within cybersecurity, software, SaaS, or technology sectors.
• Proven experience selling in GCC markets, especially within Qatar, Bahrain, and Oman.
• A documented history of meeting or surpassing sales targets.
• Experience handling large government and enterprise accounts.
• Comprehensive understanding of cybersecurity products, including SOC operations, SIEM, NDR, endpoint security, incident response, and managed security solutions.
• Familiarity with channel partner networks, distributors, and system integrators.
• Capability to manage multifaceted sales cycles while interacting with both technical experts and business decision-makers.
• Excellent negotiation, communication, presentation, and relationship-building competencies.

Preferred Qualifications

• Established network of customers and partners within Qatar, Bahrain, and Oman.
• Specific experience selling cybersecurity solutions to government, energy, telecom, banking, and critical infrastructure sectors.
• Understanding of regional procurement processes, regulatory compliance, and public-sector sales procedures.
• Proficiency in Arabic is beneficial but not mandatory.

Core Skills

• Strategic account and territory management
• Enterprise sales proficiency
• Cybersecurity solutions expertise
• Channel partner and distributor management
• Accurate forecasting and sales pipeline oversight
• Executive stakeholder relationship building
• Strong negotiation and deal closure abilities
• Customer success orientation
• Cross-functional team collaboration

Success Indicators

• Meeting or exceeding annual sales and revenue targets
• Expansion of NetWitness market presence across the designated territories
• Solid and reliable sales pipeline management
• Effective partner engagement and channel development
• High rates of customer retention, renewals, and growth
• Strengthened relationships with key executives in strategic accounts
• Maintained elevated customer satisfaction and minimized account risks

About NetWitness

NetWitness is committed to challenging conventional approaches and product categories within the information security sector by building products rooted in fundamental paradigm shifts relevant to customers. Our values emphasize integrity, impact, dedication, and collaboration, ensuring that every product and interaction positively influences our customers and the broader industry. We take pride in fostering a vibrant workplace that produces innovative solutions to serious cybersecurity challenges.

Our mission is to delight customers by providing essential security capabilities with our Intelligence Driven Security Strategy and Vision, thereby protecting valuable assets against cyber threats. NetWitness's acclaimed products empower organizations to detect, investigate, and respond efficiently to advanced cyber intrusions, reducing intellectual property theft and cybercrime globally.