Director of Business Development

About the Company

RedCompass Labs is a global consulting and technology firm focused on payments modernization, financial messaging, and banking change. With teams across Europe, the UK, and North America, the company supports major organisations in the payments and financial services space with large-scale transformation programmes.

As the payments landscape shifts toward real-time infrastructure, cloud-based platforms, and AI-enabled operations, RedCompass Labs delivers modernization outcomes in two ways: through consulting engagements enhanced by people and AI, and through AI offerings supported by advisory services. The business is growing its commercial function to take both routes to market across North America.

Role Summary

The Director of Business Development will be responsible for winning new clients across North America, creating a strong pipeline of payments modernization opportunities, and building long-term relationships across RedCompass Labs' offerings. This is a senior enterprise sales role centered on new-logo acquisition, from first contact to signed contract.

The position calls for a commercially astute, advisory-led seller who can clearly position the company’s payments expertise and AI capability to prospective buyers, and choose the right commercial structure for each opportunity. The role works closely with pre-sales, delivery, resourcing, and product teams to shape opportunities into solutions that are both attractive commercially and feasible operationally. Once a new client is won and the initial work begins, ownership moves to the Strategic Account Director, while this role remains focused on net-new pipeline and conversion.

Key Responsibilities

• Identify and pursue fresh business opportunities across North America within financial services and payments, aligned to RedCompass Labs' full value proposition.
• Partner with commercial leadership to define and deliver a shared acquisition plan, ensuring North American activity supports global priorities and is coordinated across regions.
• Design and execute a territory plan for North America, including target segments, priority institutions, and the most effective ways to secure first meetings.
• Maintain a healthy, well-qualified pipeline of new opportunities, with disciplined forecasting and accurate CRM use.
• Own the full enterprise sales process from outreach and discovery through proposal, negotiation, and contract close.
• Present RedCompass Labs AI either as a way to accelerate consulting outcomes or as a standalone offer with advisory support, depending on the client’s needs.
• Spot and develop opportunities where a client can move between commercial models, and actively advance both paths where relevant.
• Develop deep market knowledge of North American payments modernization, including key institutions, transformation programmes, regulatory shifts, and competitive activity.
• Grow a strong network of relevant contacts at target organisations and create meetings, introductions, and early-stage conversations proactively.
• Track industry movements and use market insight to shape timely, relevant outreach to new prospects.
• Create targeted prospecting approaches for priority segments and accounts in collaboration with marketing and the Chief Commercial Officer to improve campaign and event conversion.
• Represent RedCompass Labs at industry events, conferences, and client forums to raise market visibility and generate demand.
• Build early relationships with senior decision-makers such as CIOs, CTOs, Heads of Payments, and transformation leaders at target accounts.
• Lead initial executive conversations around payments change, AI, technology strategy, and operating model modernization.
• Help prospects define and articulate their modernization challenges, positioning RedCompass Labs as the right partner to address them through AI-led payments modernization.
• Support clients in navigating major industry changes such as real-time payments, regulatory transformation, and AI-enabled operations.
• Work closely with pre-sales, delivery, resourcing, and product teams early in the sales process so solutions are scoped realistically and aligned with current capacity and capability.
• Bring in pre-sales specialists to strengthen demos, proposals, and value messaging, especially for AI-related opportunities.
• Validate commercial commitments with resourcing and delivery leaders before proposals are finalized so the organisation can confidently deliver what is being sold.
• Contribute to compelling proposals, statements of work, and commercial models that fit the global commercial framework.
• Showcase the combination of deep payments knowledge and AI as a key differentiator in the market.
• Ensure a clear, well-documented transfer of newly won relationships to the Strategic Accounts team once initial delivery is underway.
• Work with the Director, Strategic Accounts to preserve momentum as ownership shifts from acquisition to account management.
• Share market intelligence, prospect feedback, and new-business insights with the wider commercial team on an ongoing basis.

Requirements

• At least 5 years of experience in enterprise sales, business development, or new-logo acquisition gained in payments or financial messaging, banking technology, financial services consulting, fintech, or enterprise software.
• A strong history of winning new clients in complex, consultative sales environments within financial services.
• Clear ability to open executive relationships from a cold start and manage multi-stakeholder enterprise deals through to close.
• Solid knowledge of the payments ecosystem, including modernization, financial messaging, and emerging technologies.
• Comfort selling both consulting services and technology products, while navigating different buyer groups within the same account.
• Ability to communicate a combined commercial story that explains how RedCompass Labs delivers modernization outcomes through consulting, product, or both.
• Hunter mentality with enthusiasm for new-logo acquisition, pipeline creation, and breaking into new accounts.
• Consultative, outcome-led sales style with a strategic mindset.
• Strong executive presence and relationship-building skills with new stakeholders.
• Experience handling complex enterprise buying cycles with many decision-makers.
• Ability to translate consulting and product offerings into clear business value for payments and transformation buyers.
• Excellent communication and presentation ability, both written and verbal, in English; additional languages are an advantage.
• Commercial discipline, including accurate forecasting and clean CRM management.
• Willingness to travel within North America and occasionally to Europe.
• Candidates must be based in North America and able to attend the Toronto office on a regular agreed hybrid basis.
• Experience in banking or financial services is essential.

What the Role Offers

• Performance bonus of up to 10% of annual salary.
• Medical insurance coverage for you and your family.
• 22 days of annual leave plus public and bank holidays.
• 5 fully paid sick days.
• Continuous learning budget and certification support.
• Access to AI-led delivery work and emerging technologies.
• Career development support and regular performance conversations.

Additional Information

This position is based in Toronto, Ontario, Canada, with a hybrid arrangement that requires regular attendance at the Toronto office on an agreed schedule. The company will only consider candidates located in North America. Applicants outside this region will not be reviewed.

RedCompass Labs says its work has a direct real-world effect, helping financial institutions detect and disrupt financial crime, including human trafficking and child sexual exploitation. The company also emphasises autonomy, influence, and leadership trust in this role, along with a culture that values challenge, outcomes, and practical use of AI.

The organisation is committed to diversity, inclusion, and fair treatment, with the aim of creating a workplace that supports innovation and better collaboration for both employees and clients.

No application deadline, start date, or vacancy count was specified.