Director – Client Growth Partner

Role overview

TTC Group is hiring a seasoned Director – Client Growth Partner to own and grow strategic enterprise relationships in the Retail and Consumer Packaged Goods sectors. The position is centered on accelerating year-over-year account expansion by nurturing trusted relationships with senior decision-makers, uncovering new revenue opportunities, and positioning digital transformation and AI-led solutions that create measurable value.

The right candidate will bring a strong history of managing and growing enterprise accounts above $20M within a recognized IT services or professional services environment. This role calls for sharp commercial judgment, confidence in executive conversations, and the ability to expand accounts while working closely with sales, delivery, and engineering teams.

Job details

Title: Director – Client Growth Partner (CPG & Retail)

Employment: Full-time

Location: Atlanta, GA

Working model: Remote, with regular travel and visits to the client office

Interview mode: Video

Core responsibilities

• Expand the assigned account portfolio by more than 15% year over year.
• Support revenue growth with the account’s Custodian of Client Success through disciplined account planning, CXO agenda development, procurement engagement, and internal collaboration to sell additional offerings.
• Build trusted relationships with C-level leaders and steer strategic conversations that connect technology decisions to business priorities.
• Help secure a strong executive sponsorship position for AI initiatives within managed accounts, working with AI-for-Change advisors and capability leaders.
• Lead discussions that highlight improvements in productivity, operating efficiency, and cost reduction through digital and AI-enabled solutions.
• Obtain testimonials and references from clients that reflect the quality of the work delivered.
• Stay closely aligned with client priorities, business issues, and transformation goals so new solutions can be proposed proactively.
• Work with delivery and solution teams to shape proposals, build value propositions, and position differentiated offerings.
• Use AI and GenAI language confidently to explain how modern solutions can improve business outcomes.
• Maintain a regular on-site presence at the client location at least once a week to strengthen relationships.
• Partner with internal practice, delivery, and sales stakeholders to ensure client satisfaction and strong execution.

Qualifications and requirements

• At least 5 years of experience in key account leadership or a closely related role, including ownership of a $20M+ account and a clear record of account expansion.
• Ability to engage credibly with CIOs, CTOs, CDOs, and senior business leaders while building strong working relationships.
• Comfortable discussing AI transformation in business terms within at least one industry context.
• Strong deal-shaping capability and commercial understanding, including the ability to build and defend a business case and handle procurement and legal discussions.
• A collaborative working style with the ability to earn trust from engineering and capability teams; low-ego and highly accountable.
• Experience in market research, account segmentation, and spotting proactive growth opportunities across a portfolio.
• Domain exposure in Retail, Consumer Packaged Goods, Manufacturing, or Automotive is preferred.

Additional notes

Mode of interview: Video

Client presence expectation: Onsite client visits are expected at least once per week.

Industry focus: Retail and CPG are the primary sectors for this role, with related experience in Manufacturing or Automotive considered a plus.

Type of role: This is a full-time position.

Working arrangement: Remote with periodic travel to the client site.