Customer Delivery Driver

Overview

As a Tesco delivery driver, you represent the store at customers’ homes and play a key part in the final step of the shopping journey. The work is not limited to driving alone; it also involves delivering attentive service, handling orders carefully, and ensuring each customer has a smooth experience.

This is a practical, active job with plenty of variety, and no two shifts are exactly alike. You will spend much of your day working on your own, while still being supported by managers and colleagues at the store when needed.

The role pays from £14.18 per hour, increasing to £15.45 per hour in stores inside the M25. Some locations may also include extra payments. Tesco guarantees at least 16 hours per week, although 12-hour roles may also be available.

Availability window

• Sunday: 18:00 to 23:00
• Tuesday: 13:00 to 23:00
• Friday: 13:00 to 23:00
• Saturday: 18:00 to 23:00

Key responsibilities

• Keep the van, trays, and work area clean, orderly, and well arranged so every order reaches the customer in good condition.
• Load the vehicle safely and complete the necessary checks so it is legal, dependable, and ready for deliveries.
• Explain order changes, substitutions, or short-dated products to customers in a clear and friendly manner, and arrange refunds when appropriate.
• Handle all items carefully and treat each delivery with the same care you would give to your own shopping.
• Arrive within the customer’s time slot and provide polite, natural doorstep service that leaves customers feeling valued.

What Tesco is looking for

Success in this role depends on good teamwork, a positive attitude, and the ability to adapt quickly to changing customer needs. You should be comfortable working with both customers and colleagues, and be ready to respond to changing situations while out delivering and while in store.

A valid UK, EU, or EEA driving licence is required, either full or automatic, held for at least 12 months, with no more than 3 penalty points.

Benefits

• Holiday entitlement starting at 20 days plus one personal day, rising to 22 days after 12 months, plus Bank Holidays.
• Flexible working available from the first day.
• 10% discount with the Colleague Clubcard, increasing to 15% on pay-day weekends, plus an additional card to share with family.
• Free wellbeing services for support with mind, body, and life.
• Life cover equal to five times your pay and an award-winning pension with matched contributions up to 7.5%.
• Access to a range of optional benefits such as discounts, share schemes, and cycle-to-work schemes.
• Uniform supplied, along with policies designed to support you through important life moments.

About Tesco

Tesco aims to be every customer’s preferred place to shop. The company’s purpose is to serve customers, communities, and the planet a little better every day by acting responsibly and sustainably.

Tesco says it is committed to diversity, equity, and inclusion, with a goal of helping everyone feel represented and able to be themselves. It also welcomes conversations about flexible working during the application process.

The company is a Disability Confident Leader and states that it provides a fully inclusive and accessible recruitment process.