Coordinator, Events

About Restaurants Canada

Restaurants Canada is a nationwide, non-profit association that supports Canada’s varied foodservice sector. Its members range from independent local operators to large national brands, and the organization backs their growth through advocacy, research, and industry connections.

Role overview

Reporting to the Director, National Events, the Coordinator, Events offers administrative, logistical, and operational assistance for trade shows, conferences, and corporate events. The position helps keep event timelines, exhibitor and vendor communication, registration support, onsite execution, documentation, and follow-up on track so that events run efficiently and professionally.

The right person will be highly organized, attentive to details, quick to respond, and comfortable handling several priorities in a fast-moving environment. This role contributes to a smooth experience for attendees, exhibitors, sponsors, vendors, and internal stakeholders.

What the role covers

This position supports the planning and delivery of the organization’s national trade show and other events during the year. It also provides coordination and admin support for registration, exhibitor services, logistics, vendors, volunteers, sponsors, and onsite operations, while working closely with marketing, sales, registration, programming, finance, and operations teams.

The Coordinator keeps event records, schedules, documentation, and follow-up lists accurate and current, and provides onsite help during event periods, including evenings and weekends when required. Operational risks, stakeholder concerns, budget issues, and service problems are to be raised promptly to the Manager, Events or Director, National Events.

Key responsibilities

The role includes budget support such as collecting quotes, keeping records organized, and spotting possible discrepancies or cost issues for review. It also involves registration support, including attendee lists, ticketing updates, guest lists, badges, and related coordination.

Additional duties include supporting exhibitor communications, tracking applications, managing booth details, handling deliverables, and coordinating onsite service requests. The Coordinator will maintain schedules, production timelines, task lists, contact information, run sheets, and planning files.

Other responsibilities include coordinating logistics for venues, suppliers, contractors, speakers, sponsors, volunteers, staff, and event partners; assisting with stages, activations, competitions, pavilions, meeting rooms, signage, and other event elements; and supporting hotel room blocks, travel arrangements, transportation planning, and staffing schedules.

The role also involves preparing and sending event notices, operational updates, exhibitor reminders, and internal briefing materials; providing onsite support through registration help, volunteer coordination, exhibitor assistance, issue tracking, wayfinding, and supply coordination; monitoring event inboxes; answering routine questions; escalating complex issues; and ensuring timely follow-up. After events, the Coordinator helps maintain records, feedback summaries, budget files, and lessons learned to improve future delivery.

Requirements

Candidates should have at least 2 years of experience in events, conferences, trade shows, hospitality, administration, or a similar coordination-focused role. Strong organization and attention to detail are essential, along with the ability to juggle multiple deadlines and stakeholder requests.

Applicants must have strong written and verbal communication skills and be comfortable using registration systems, event platforms, CRM tools, spreadsheets, and shared project management software. Proficiency with Microsoft Office and collaborative work tools is also required.

A professional, service-focused approach is important when dealing with attendees, exhibitors, vendors, sponsors, and internal teams. The role also calls for solid problem-solving skills, a calm approach under pressure, the ability to work flexible hours including evenings and weekends during events, and occasional travel.

Preferred experience includes support work in trade shows, B2B events, hospitality, foodservice, or association environments, as well as familiarity with exhibitor services, registration platforms, floor plans, or onsite event operations.

Working conditions

Most day-to-day work takes place in a standard office setting with limited risk. During move-in, show days, and move-out for trade shows, the job shifts to an active onsite environment with greater exposure to noise, freight movement, equipment, temporary structures, busy traffic areas, and time-sensitive operational demands.

The employee is expected to follow venue, contractor, and health and safety procedures and report unsafe conditions quickly. The role follows a hybrid schedule with two work-from-home days per week, Monday and Friday, and three in-office days, Tuesday through Thursday, though flexibility may be needed depending on business requirements. Event periods may require extended hours, evening and weekend work, and long periods of standing or walking. The hybrid arrangement is reviewed regularly and may change over time.

Inclusion and accommodation

Restaurants Canada states that it is committed to an inclusive, accessible, and equitable workplace that reflects the diversity of the communities and industry it serves. Applications are welcomed from candidates of all backgrounds, identities, and experiences, and accommodation is available throughout the recruitment process in line with applicable accessibility legislation.

Compensation

The salary for this position is CAD $58,851 to $72,314 per year, depending on experience and qualifications.