Coordinator, Community Partnerships

About Hamilton Sports Group

Hamilton Sports Group (HSG) is a vibrant and expanding organization in the sports and entertainment industry, owning the Hamilton Tiger-Cats and Forge FC. With a legacy that includes major events such as concerts, outdoor NHL games, international soccer matches, and Grey Cups, HSG is known for excellence. The Tiger-Cats have a football history dating back to 1869 with strong community ties in the Canadian Football League (CFL), while Forge FC has achieved four Canadian Premier League (CPL) championships, representing elite Canadian sporting talent.

Position Overview

The Community Partnerships Coordinator acts as the operational center of the Community Partnerships & Player Relations team. Reporting directly to the Senior Manager, this full-time, permanent position is based at Hamilton Stadium and involves immediate start. The role focuses on executing community initiatives, organizing player and alumni engagements, and managing relationships with stakeholders across both Hamilton Tiger-Cats and Forge FC. It requires responsibility for day-to-day scheduling, onsite delivery, and tracking performance metrics for both organizations.

Role Objectives and Responsibilities

• Manage player booking and scheduling for Tiger-Cats and Forge FC appearances under managerial oversight, transitioning towards greater independent responsibility with Forge FC upon league and roster familiarization.
• Maintain detailed communication with players and staff regarding event logistics, timing, and expectations.
• Use Asana as the primary platform for managing booking statuses, confirmations, and follow-ups.
• Lead execution of community events such as Be Fit, Fit with Forge, Play It Forward, School Day Match, and third-party activations, coordinating logistics, signage, volunteers, and timing both on and off-site.
• Prepare and maintain event timelines and critical paths using Asana, assigning onsite support roles including interns and logging execution notes post-event.
• Drive Forge FC community programs like Fit with Forge and the Forge FC Summer Camp, assisting in partner club and academy relationship management.
• Oversee community donation requests including tickets and vouchers, ensuring professional communication and timely fulfillment through intern assignment.
• Supervise Community Partnerships interns, assigning tasks, reviewing progress, providing coaching, and maintaining process standards.
• Regularly update Asana and other trackers to maintain accuracy of bookings, donations, contacts, and voucher redemptions.
• Support preparation of event summaries, visuals, and post-event reflections to inform departmental and leadership reporting.
• Serve as liaison for community groups, school boards, and partners, escalating sensitive or leadership-level issues appropriately.

Essential Qualifications

• Bachelor’s degree in sports management, community development, or comparable education and experience.
• Between one and three years of experience in event coordination, community relations, athlete or talent management, or program delivery.
• Proficiency with project management tools, particularly Asana or similar platforms.
• Strong written and verbal communication skills, adept at managing diverse stakeholders and deadlines.
• Detail-oriented with exceptional organizational and data-tracking abilities.
• Experienced in mentoring or supervising junior staff or interns.
• Enthusiasm to learn about the sport and develop league knowledge.
• Flexibility to work an event-driven schedule including evenings, weekends, and all home games of both teams.
• Valid driver's license and access to a vehicle.

Preferred Skills and Attributes

• Genuine passion for sports, community involvement, and social impact initiatives.
• Familiarity with CFL and/or CPL advantageous but not mandatory.
• Experience with registration or customer relationship management platforms (e.g., JotForm, Ticketmaster, Salesforce).
• Aptitude for designing community programs with measurable targets such as fan growth, sponsor ROI, and ticket sales conversion.

Additional Information

The role compensates between $40,000 and $42,500 annually. The position is based onsite at Hamilton Stadium in Hamilton, Ontario and requires immediate commencement. Hamilton Sports Group does not utilize AI in their hiring processes for this vacancy.