Capgemini - Oracle OTM Functional Specialist

Role Overview

This position is for a hands-on Oracle Transportation Management (OTM) Functional Specialist with strong SaaS product expertise. The role focuses on managing transport planning and execution processes, supporting configuration-led business automation, and resolving complex operational issues in a live OTM environment.

Core Functional Scope

The role covers order management, shipment planning, shipment execution, appointment and dock scheduling, freight payment, and rate management. You will also work on business process automation through configuration and administration within OTM.

Technical Exposure

On the technical side, the work involves OTM integration approaches along with practical knowledge of XML, agents, actions, saved queries, menu setup, screen set configuration, log file analysis, user setup, and BI Publisher.

Day-to-Day Support

This role requires regular troubleshooting of OTM issues, including workflow-related problems and planning defects, with a focus on identifying root causes and delivering effective fixes.

Additional Requirements

Experience with ITIL practices is desirable, especially across incident, change, and problem management processes. Strong communication and leadership skills are also important for success in this role.