Business Development Officer

Role Overview

The Business Development Officer will be instrumental in spotting and cultivating new business prospects, nurturing strong client partnerships, and boosting revenue through targeted sales approaches. The position mainly focuses on securing new corporate clients, managing the entire sales funnel, crafting proposals and quotations, collaborating with internal teams for custom solutions, and delivering an excellent client experience to support the company's commercial goals.

Key Responsibilities

• Identify fresh business opportunities by conducting market research, networking, and prospecting.
• Generate leads via meetings, cold outreach, emails, presentations, and other sales methods.
• Establish and strengthen relationships with both existing and potential corporate clients.
• Create and present effective sales proposals, quotations, and commercial offers.
• Implement sales strategies to meet individual and team sales objectives.
• Stay well-informed about the company’s products, services, and gifting options.
• Manage the complete sales cycle from lead generation to contract finalization.
• Provide ongoing client support to foster long-lasting partnerships.
• Collaborate with internal departments to satisfy customer requirements and ensure smooth service delivery.
• Accurately update client data and documentation within the CRM system.
• Track market trends, competitor behavior, pricing models, and customer demands to uncover new opportunities.
• Maintain precise sales records and submit regular performance reports.
• Analyze sales data and suggest enhancements to drive growth.
• Ensure CRM records are complete and current for all leads and customers.
• Coordinate with Operations, Product, Marketing, and Finance to deliver a cohesive customer experience.
• Organize customized samples and gifting solutions preparation for clients.
• Assist with contract creation and verify compliance with company policies.

Required Qualifications and Experience

• A Bachelor's degree in Business Administration, Marketing, Sales, or a related discipline.
• Two to four years’ experience in Business Development, Corporate Sales, Key Account Management, or B2B Sales.
• Exposure to retail, e-commerce, FMCG, luxury retail, gifting, or hospitality sectors is highly desirable.
• A proven history of meeting sales targets and generating new business leads.

About Floward

Founded in 2017, Floward is a leading online platform specializing in flowers and gifts. The company aims to make sending gifts as delightful as receiving them by sourcing fresh flowers daily from top global growers to create unique arrangements and plants for every occasion. Floward also collaborates with local and international brands offering chocolates, perfumes, cakes, and more, combined with floral arrangements for an ideal gift. Serving 36 cities across nine countries in the MENA region and the UK, Floward ensures same-day delivery through its refrigerated fleet to maintain freshness.