Business Development Manager

Company overview

Ferrari’s Coffee has been roasting specialty coffee since 1927, bringing together long-standing expertise and an eye for modern consumer preferences. The business keeps adapting to shifts in coffee culture, developing blends that suit contemporary coffee shops and hospitality settings. Its products are distributed across the UK through established partners, with a focus on dependable quality and service. Joining the team means working for a heritage brand that prizes consistency, innovation, and strong customer and distributor relationships.

Role summary

This full-time position is based in Bridgend and focuses on growing Ferrari’s Coffee’s presence with coffee shops, hospitality partners, and distributors. The role combines new business development with account growth, requiring someone who can build trust, spot opportunities, and represent the brand well in the market.

What you'll do

• Identify and pursue fresh commercial opportunities across coffee shops, hospitality businesses, and distributor networks.
• Build stronger relationships with current customers while helping to retain and expand existing accounts.
• Visit prospects and clients regularly, introduce Ferrari’s Coffee products, and support the sales process from first contact onward.
• Negotiate pricing, trading terms, and commercial agreements.
• Prepare proposals, updates, and sales reports for internal and external use.
• Work with internal colleagues to shape and execute sales and growth strategies.
• Represent the business at trade shows, exhibitions, and industry events.
• Track market developments and competitor activity to inform commercial decisions.
• Maintain an organised sales pipeline and work toward agreed targets.
• Share customer and market feedback to help improve products and service delivery.

What the employer is looking for

• Proven ability in sales, account management, and negotiation, with experience winning new business and retaining customers.
• Strong relationship-management and stakeholder-handling skills, ideally gained in food and beverage or a similar sector.
• Good commercial judgement, along with the ability to forecast, analyse data, and interpret market and competitor information.
• Confident communication and presentation skills, with the ability to engage different audiences and present the brand professionally.
• Working knowledge of CRM systems and standard office tools such as spreadsheets and presentation software.
• Self-driven and well organised, with the ability to work independently on site and meet deadlines and targets.
• Prior exposure to coffee or hospitality is advantageous, as is a real interest in specialty coffee.
• A valid driving licence and willingness to travel to customer locations and events when needed.
• A business, sales, or related vocational/degree qualification would be beneficial.

Pay and benefits

• Annual salary in the range of £35,000 to £45,000, depending on experience.
• Electric company car provided.
• Commission structure with realistic on-target earnings of £6,000.

Application note

Interested candidates are invited to share their CV with george@nfg.co.uk.