Business Development Manager - Luxury Jewellery Retail

About the Role

We seek a seasoned and entrepreneurial Business Development Manager to spearhead growth and retail expansion within the luxury jewellery segment. This multifaceted position encompasses the identification of new business avenues, execution of store openings, operational oversight, team leadership, strategic partnership cultivation, and enhancement of customer engagement.

Key Responsibilities

• Identify and analyze prospective locations for new store launches using market research and demographic data.
• Forge and nurture strong relationships with stakeholders and vendors essential to retail operations.
• Oversee and streamline day-to-day functioning of current and upcoming stores ensuring operational excellence.
• Coordinate supply chain activities to secure inventory procurement, manage stock rotation, and forecast demand effectively.
• Lead, mentor, and motivate store managers and sales personnel to achieve peak performance levels.
• Conduct periodic performance evaluations and implement corrective measures when required.
• Collaborate with marketing teams on in-store promotions, local events, launch campaigns, influencer partnerships, and digital advertising to boost brand visibility and customer footfall.
• Maintain brand consistency across all locations pertaining to merchandising and customer experience.
• Drive revenue growth and profitability through innovative sales strategies and customer development programs.
• Identify key customers and formulate long-term engagement initiatives such as loyalty programs and personalized service offerings.
• Regularly analyze sales metrics and KPIs to uncover growth opportunities and optimize outcomes.
• Conduct ongoing market and competitor analysis to stay ahead in pricing strategies and emerging luxury lifestyle trends.
• Prepare comprehensive reports on market intelligence and business conditions for senior leadership review.
• Advocate suggestions on new product collections, feature enhancements, or category growth based on customer needs and competitive landscape.

Qualifications & Experience

• Bachelor's or Master's degree in Business, Marketing, Retail Management, or relevant disciplines.
• 5 to 8 years of advancing experience in retail business development, with preference for luxury jewellery, fashion, or related sectors.
• Demonstrated success in launching and managing retail chains across multiple locations.
• Strong leadership capabilities complemented by analytical insight and negotiation prowess.
• In-depth understanding of customer behavior within luxury and lifestyle markets.

Core Competencies

• Strategic planning and effective execution
• Team leadership and talent development
• Sales focus and customer service excellence
• Excellent communication and relationship management skills