- Experience
- 2+ yrs
- Salary
- —
- Openings
- 1
- Posted
- 6 గంటలు క్రితం
- Work mode
- Work from home
- Education
- High School Certificate (Grade 12)
- Eligibility
- Open to all candidates meeting the qualification and experience criteria. Applicants from diverse backgrounds are encouraged to apply even if not meeting 100% of criteria, as Mukuru values inclusivity.
- Resume
- Required to apply
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Job description
Overview
Join Mukuru, a leading financial services company dedicated to connecting families, creating opportunities, and supporting communities throughout Africa. We seek a customer-oriented Booth Teller who excels in interpersonal communication, demonstrates strong attention to detail, and commits to delivering outstanding customer service. This role focuses on accurate transaction processing and compliance adherence.
Key Responsibilities
- Execute remittance collection and sending transactions with precision.
- Perform KYC verification and ensure adherence to compliance protocols.
- Manage cash dealings, including balancing the daily cash float.
- Track transaction limits and report any suspicious activities promptly.
- Provide customer assistance for compliance documents when necessary.
- Promote Mukuru's range of products and services.
- Maintain secure handling of cash and operational devices.
- Deliver courteous and professional support to customers daily.
- Keep the booth and working area safe, secure, and tidy.
Required Qualifications and Experience
- High School Certificate (Grade 12) and preferably a Higher Certificate or other post-secondary qualification.
- At least two years of experience within the financial services sector.
Skills and Knowledge
- Understanding of foreign currency transaction procedures.
- Familiarity with KYC/FICA legal requirements.
- Strong numeracy skills with reliable cash handling capabilities.
- Meticulous attention to detail.
- Excellent interpersonal and customer service skills.
- Ability to manage administrative and organizational tasks efficiently.
- High standards of professionalism and integrity.
Additional Information
At Mukuru, we encourage applicants from diverse backgrounds and promote an inclusive work culture. Candidates may apply even if they do not meet every single criterion but believe they can add value to our team. Applicants in remote roles must ensure a reliable internet connection and a professional work environment to sustain performance standards. Please note, if you do not hear from us within two weeks, consider your application unsuccessful. All hiring decisions respect our commitment to diversity and inclusion.