Associate Director - Payroll FAAS

About the Department

The Grant Thornton FAAS department specializes in providing services to complex large-scale multinational companies, serving as a centralized contact point for their global compliance and reporting needs. Our experienced multicultural teams excel in Global Compliance and Reporting Solutions (GCRS), Flexible People Solutions, Business Process Outsourcing (BPO), and Global Payroll Solutions through our Irish Centre of Excellence. Our Global Payroll Solutions team is comprised of dedicated payroll experts committed to delivering comprehensive global payroll services.

Role Overview

This position fits an experienced and motivated payroll professional seeking to deepen their expertise in all facets of global payroll solutions. Working within the managed service team, you will collaborate with Grant Thornton network member firms to deliver payroll services to clients ranging from small enterprises to large multinational corporations worldwide.

Key Responsibilities

• Oversee client payroll processing coordination utilizing the Global Payroll Platform Payzaar, collaborating with member firm payroll teams.
• Manage resolution of payroll-related issues by leveraging the international Grant Thornton network to address client queries.
• Provide client support through short-term projects, payroll audits, and cover for temporary staff shortages.
• Lead implementation teams to onboard new clients and transition their payroll services to Grant Thornton.
• Drive projects aimed at enhancing service delivery through automation and process improvements.
• Deliver client payroll support both onsite and remotely, managing end-to-end domestic and international payroll processing.
• Recruit, develop, and train junior team members.
• Monitor key performance indicators and ensure adherence to service delivery schedules.
• Handle billing and administrative tasks associated with client onboarding.
• Manage responses to requests for proposals (RFPs) and client proposals.
• Validate and approve payments for various beneficiaries.
• Allocate and manage team resources effectively to support client needs.
• Maintain awareness of industry trends and updates.

Essential Skills and Attributes

• Professional payroll qualification (e.g., IPASS or equivalent).
• Proven experience in a payroll role with a focus on international payroll career progression.
• Proficiency in Microsoft Office applications, particularly strong Excel skills.
• Meticulous attention to detail and confidentiality.
• Capability to manage several delivery deadlines concurrently.
• Excellent communication and customer relationship management skills.
• Ability to learn rapidly and stay current with payroll developments.
• Strong problem-solving skills, organizational efficiency, and interpersonal skills.
• Experience in people and stakeholder management, including communication and influence.

Preferred Qualifications

• Exposure to high-volume and international payrolls.
• Familiarity with end-to-end payroll processes such as benefits administration, share-based remuneration, statutory regulations, and payroll journal entries.
• Experience with payroll automation projects.
• Involvement in recruitment processes.
• Background in global payroll delivery systems.
• Experience with the Payzaar platform is an advantage.

About Grant Thornton

Grant Thornton Ireland comprises nearly 3,000 employees across 9 offices in Ireland, Isle of Man, Gibraltar, and Bermuda, further supported by a global network of 73,000 professionals in over 149 countries. We combine local insight, national expertise, and global reach to empower businesses to thrive worldwide. Our culture emphasizes trusted advisory relationships, inclusion, diversity, and authentic collaboration.

Our Culture and Values

We prioritize equity, diversity, and inclusion, ensuring a workplace where all voices are valued and authenticity flourishes. Our teams benefit from diverse perspectives that enhance decision-making and service quality. We foster a work environment where individuals can bring their whole selves to work and be recognized as leaders from their first day.

Rewards and Recognition

Our benefits package supports a healthy lifestyle and career growth. We cultivate a culture of appreciation through initiatives like our Shout Out recognition scheme, celebrating achievements and exceptional contributions.