Assistant Online Manager

Role overview

This position sits within Woolworths Group in Brentwood, Western Australia and is designed as a stepping stone into retail leadership. The assistant department manager works closely with store teams to keep daily department operations running smoothly while helping deliver a positive shopping experience for customers and a supportive environment for colleagues.

The role is supported through the Store Leadership Pathway, offering opportunities to build practical leadership capability, learn department processes, and develop a strong base for future growth within the business.

Working pattern

The roster shown for this role runs from Monday to Sunday, with shifts scheduled between 7:00 AM and 5:00 PM. Woolworths also notes that a 4-day work week may be available, subject to personal needs and business requirements, and flexibility can be discussed further.

What the role involves

• Helping the department function effectively on a day-to-day basis.
• Working across the store to contribute to a consistently strong shopping experience.
• Supporting the team to maintain a welcoming workplace and good customer service standards.
• Promoting safe work practices and ensuring store procedures are followed properly.
• Building leadership capability through guided experience and learning.

What Woolworths is looking for

• A customer-focused approach that reflects the Everyday ACTs: Acknowledge, Care and Thank.
• A strong commitment to safety for both customers and team members.
• Interest in learning department operations and providing dependable daily support.
• Ability to collaborate well and work productively with others.
• Growing awareness of personal leadership style and a desire to step into future leadership roles.
• Interest in working across the store to support a smooth overall shopping experience.
• A curious mindset and motivation to keep developing skills and capabilities.

Growth and support

• Access to the Stores Leadership Pathway, with structured opportunities to learn through exposure, experience and development.
• Team discounts across Woolworths Group brands through the Everyday Rewards Program.
• 24/7 support for wellbeing through the Sonder App for employees and family members.
• Paid parental leave for primary caregivers, plus access to Grace Papers resources for balancing work and family life.
• Potential flexibility for a four-day work week, depending on business and personal requirements.

About Woolworths Group

Woolworths Group is a large Australian and New Zealand employer with more than 200,000 people working together to create better experiences for customers and communities. The organisation encourages fresh ideas, learning, and thoughtful innovation to meet the food and everyday needs of over 24 million customers each week.

Inclusion and belonging

The company says diversity, equity, inclusion and belonging are central to how it works. It aims to provide a workplace where people from different backgrounds can belong, contribute at their best, and grow to their full potential. Candidates are encouraged to apply and mention any hiring-process adjustments they may need.