Assistant Manager

About Us

ANZ is committed to fostering a world where individuals and communities prosper by enhancing the financial wellbeing and sustainability of millions of customers nationwide. As part of the Business & Private Bank, our mission is to support Australian businesses and private clients by providing insightful solutions and dedicated assistance to advance their financial goals.

About The Role

The Assistant Manager position plays a crucial role within our business service offerings. You will collaborate closely with Relationship Managers to cultivate consistent business growth while ensuring robust risk management practices that maintain portfolio quality. This role necessitates active engagement with product specialists to optimise revenue generation.

Location: 23 Albany Highway, Albany, Western Australia 6330
Work Hours: Full-time, 40 hours per week

Key Responsibilities

• Develop and implement strategies aimed at acquiring new customers to drive business expansion.
• Identify and capitalise on opportunities to enhance customer profitability.
• Use targeted analyses to increase share of customer wallets effectively.
• Collaborate with product partners to promote cross-selling initiatives for both new and existing clients.
• Ensure timely and thorough management of portfolio monitoring and associated duties.
• Commit to personal growth by following through on agreed development plans and performance goals.
• Promote a customer-first approach by working closely with internal stakeholders and product teams.
• Comply strictly with all company policies regarding compliance, risk management, and ethical conduct.
• Adhere to group credit policies and standards for documentation and reporting.

Qualifications and Experience

• Possess at least two years of relevant banking experience, complemented by an appropriate tertiary qualification.
• Demonstrate solid understanding of financial analysis, including structuring of security arrangements.
• Exhibit excellent organisational skills with meticulous attention to detail.

Additional Preferred Skills

• Proven ability in delivering superior customer service, including effective relationship building with both internal and external clients.
• Strong negotiation capabilities.
• Well-developed interpersonal skills characterized by confidence, professionalism, integrity, and accountability.

Why Work With Us

Joining ANZ means engaging in meaningful work that impacts communities and customers positively. We provide abundant resources, career growth opportunities, and support systems to empower your professional journey. We value diversity and inclusion, offering flexible work options and an array of benefits such as health and wellbeing programs and discounts on select ANZ products and services.

Inclusion and Accessibility

ANZ embraces diversity and strives to create an inclusive work environment reflecting the communities we serve. We encourage candidates from all backgrounds to apply and are committed to providing reasonable accommodations during recruitment and employment for candidates with disabilities or access needs.

Additional Information

This role is permanent and based onsite in Albany, Western Australia. The application deadline is July 27, 2026, at 11:59 pm (Melbourne time). The position mandates adherence to all internal policies concerning risk, compliance, and credit standards.