Admissions Operations Specialist

Role overview

This role is focused on strengthening admissions operations in a tightly regulated education setting. The specialist will help keep procedures compliant, efficient, and well-documented while serving as a central contact for operational guidance and policy-related questions.

Working across internal teams and outside partners, the position supports workflow improvements, system updates, communication, and compliance activities. It is a strong fit for someone who is highly organized, detail-focused, and comfortable managing several priorities at once without compromising accuracy.

The position is available in the United States and is fully remote, with preference for candidates in the Mountain Standard Time (MST) zone.

Key accountabilities

• Act as a main resource for admissions policy interpretation, enforcement, and day-to-day operational guidance for teams, leadership, campus personnel, and external partners.
• Help design and roll out updated procedures in response to audit results, recommendations, and technology or process changes.
• Draft, refine, and maintain standard operating procedures to improve consistency and efficiency in admissions work.
• Develop and oversee operational documentation used by multiple teams and locations.
• Coordinate compliance-related communications, acknowledgement tracking, and follow-through on required actions.
• Build productive working relationships with business partners to support admissions goals, regulatory obligations, and organizational priorities.
• Independently assess and resolve operational questions while maintaining a high standard of service.
• Support documentation, system updates, communications, and compliance tasks tied to hiring, staffing changes, and employee transitions.
• Administer and support multiple electronic systems and processes, including database work, reporting, troubleshooting, and system coordination.
• Evaluate how changes in one platform may affect downstream workflows and recommend practical fixes that preserve compliance and efficiency.
• Organize meetings, training events, agendas, schedules, supporting documents, and follow-up materials.
• Spot process bottlenecks and implement improvements that strengthen customer service while staying aligned with regulatory requirements.
• Handle special projects and other assigned work through to completion.

Requirements

• Bachelor’s degree or an equivalent combination of education and professional experience.
• 3 to 5 years of experience in higher education or another heavily regulated industry.
• Background working with internal business partners, leadership, and external vendors.
• Solid understanding of compliance-based processes, documentation standards, and operational procedures.
• Strong organization, precision, and attention to detail.
• Demonstrated ability to manage projects, multiple deadlines, and competing priorities.
• Strong analytical thinking, problem-solving, and independent decision-making.
• Ability to explain policies, procedures, and operational direction clearly to different audiences.
• Strong customer service mindset and relationship-building ability.
• Comfort working independently, taking initiative, and carrying projects through without close supervision.
• Adaptable and resilient in a fast-changing environment.
• High integrity, professionalism, and sound ethical judgment.
• Excellent written and verbal communication skills.
• Advanced computer proficiency, including database management and Microsoft Office tools.
• Familiarity with SharePoint, CRM platforms, administrative databases, and related operational systems.

Perks and benefits

• Fully remote role anywhere in the United States, with preference for MST candidates.
• Tuition waiver eligibility after 6 months for employees and immediate family members.
• Competitive paid time off, including vacation, sick leave, and flexible time-off options.
• Retirement plan with a 50% employer match on the first 6% of employee contributions after 90 days.
• Four weeks of paid parental leave for eligible parents.
• Medical, dental, and vision coverage for employees and dependents.
• Pet insurance options through a dedicated provider.
• Health plan eligibility starting the month after completion of one full month of employment.
• Opportunity to contribute to process improvements with visible operational impact.
• Collaborative environment with room for professional growth and development.

Hiring and application process

This opportunity is posted on behalf of a partner organization, which handles applications and all next steps. A matching process is used to screen applications, and the shortlisted candidates are passed along to the hiring employer. Interviews, assessments, and final decisions are managed directly by the employer’s internal team.

Data and privacy notice

By applying, you consent to your personal data being reviewed to assess your candidacy and shared with the hiring employer under applicable data protection rules, including GDPR where relevant. You may request access, correction, deletion, or objection rights at any time.

Artificial intelligence tools may be used to support parts of the hiring workflow, such as resume review, application analysis, and detecting possible inconsistencies in submitted materials. These tools assist recruiters but do not replace human judgment, and final hiring decisions are made by people.