Administrative Coordinator

Position Overview

We are looking for a well-organized and driven Administrative Coordinator to provide vital support to our sales department in Dubai. This role is essential for maintaining smooth daily administrative processes and assisting the sales team in fostering growth while delivering excellent client service.

Key Responsibilities

• Maintain and organize the sales pipeline by managing leads and ensuring follow-ups with customers are timely and efficient.
• Handle customer communications, responding promptly to calls and emails, addressing inquiries, and resolving issues to uphold positive client relationships.
• Prepare and send accurate quotations to customers as needed.
• Manage departmental correspondence including emails and phone interactions, prioritizing effectively.
• Keep departmental documentation such as files, records, and databases up to date with precision.
• Work closely with the sales team to provide crucial administrative support and contribute to collective success.

Qualifications & Skills

• Previous experience in a sales support capacity, preferably within a trading company, is highly advantageous.
• Strong command of English in both written and spoken form; knowledge of Arabic is beneficial.
• High competency in Microsoft Office applications (Word, Excel, PowerPoint) and familiarity with CRM systems is strongly preferred.
• Outstanding organizational abilities coupled with the skill to juggle and prioritize multiple responsibilities effectively.
• A proactive approach, positive mindset, and dedication to precision and customer satisfaction.