Volunteer Coordinator - Oncology Transport Service

Role Overview

We are seeking an enthusiastic Volunteer Coordinator to join our Oncology Transport Service team based in Somerset. This permanent role offers 35 hours per week with options for job share (28 or 35 hours). The salary is £25,541 annually pro-rated for part-time work. A full UK driving licence and vehicle access are required, with mileage reimbursed. The Coordinator will be pivotal in leading a team of volunteers who assist cancer patients by providing transport to chemotherapy and radiotherapy appointments.

Key Responsibilities

• Manage a small team of staff and volunteers to deliver exceptional transport services for oncology patients.
• Spend approximately 70% of work time in the Taunton office supporting operations and volunteers.
• Engage with partner organizations and stakeholders to promote and strengthen the service.
• Attend promotional events aimed at expanding the volunteer base.
• Handle administrative duties essential for daily service management.
• Coordinate recruitment processes and onboarding for new volunteers.

Candidate Requirements

• Prior experience supporting and managing volunteers.
• Proficient IT skills to support operational needs.
• Ability to enhance service quality with user-centered approaches.
• Flexible to work varying hours as needed.
• Diplomatic, professional, and confidential communication skills.
• Strong leadership capabilities to motivate team members effectively.
• Knowledge of Health and Social Care services.
• Holder of a manual UK driving licence for at least two years with vehicle access.

Benefits and Work Conditions

• Flexible working arrangements including remote, hybrid, flexitime, compressed hours, and job sharing.
• 36 days annual leave including bank holidays, with option to purchase additional leave days.
• Contributory pension scheme up to 6%.
• Wide range of career growth and learning opportunities.
• Access to discounts including Blue Light Discount Card and Tickets For Good.
• Wellbeing support via peer support networks, Employee Assistance Program, and Headspace App access.
• Opportunity to lease a bicycle through the Cycle2Work scheme.

Additional Information

This service is unique in being fully run by volunteers, offering vital transport assistance to those living with cancer. Our organization champions inclusivity and diversity, providing a supportive environment that values equity and wellbeing. Applications are welcome until 23:59 on 23rd August 2026, but early submissions are advised as we may close applications earlier.