Transport Operator (Morning Shift)

Role Overview

Join the Stead House Distribution Centre in Darlington as a Transport Operator for the morning shift (6am to 2pm) with potential flexibility for other shifts. This position typically follows a 5/7 working pattern requiring regular weekend shifts and some lone working.

About the Company

We are part of a dynamic and innovative health and beauty retail group known for accessible products, exceptional service, and a vibrant workplace culture. Being a member of the A.S. Watson Group means being part of the world's largest international health and beauty retailer with a presence in over 25 markets.

Key Responsibilities

• Distribute accurate delivery instructions to drivers and debrief them following trips, providing feedback to relevant departments.
• Efficiently utilize all allocated resources to optimize operations.
• Collaborate closely with warehouse operations to ensure smooth loading and dispatch processes.
• Communicate with the planning team and supply necessary information and suggestions.
• Offer constructive performance and behavior feedback to driver management.
• Maintain vehicles and trailers within scheduled service timelines, arranging maintenance and repairs as needed.
• Accurately execute administrative procedures and support KPI tracking.
• Serve as the first point of contact for stores regarding schedule changes or daily issues.
• Conduct effective shift handovers to incoming personnel.
• Foster a positive and cooperative environment within the Distribution Centre and broader business.
• Provide support to colleagues, Team Leaders, and Transport Manager as necessary.

Candidate Profile

• Adaptable with a flexible approach to managing shifting priorities.
• Ambitious with a strong interest in progressing within the company.
• Capable of prioritizing workload efficiently under tight deadlines.
• Effective communicator skilled in building relationships.
• Ability to understand others’ perspectives and influence them constructively.
• Exhibits mature, team-oriented behavior.

Essential Qualifications and Experience

• Experience in a transport setting, including driver management, is beneficial but not mandatory.
• Sound knowledge of cost accountability principles.
• Excellent communication skills.
• Reliable and flexible work approach.
• Ability to work independently as well as collaboratively in a team setting.
• Experience with customer-facing interactions.

Benefits and Perks

• 33 days of paid holiday annually, increasing to 38 days with service length, including bank holidays.
• Two staff discount codes applicable for yourself and a family member or friend.
• 30% discount on own brand products both in-store and online.
• Company pension matching and performance bonus scheme.
• Access to Wagestream, a financial management app offering early access to earned wages.
• Opportunity to engage with a wider group including Savers, The Perfume Shop, and Three UK.
• Comprehensive learning and development programs.
• Enhanced leave provisions including maternity, shared parental, adoption leave, company sick pay, and support for pregnancy loss.

Additional Information

The role demands regular weekend shifts and some occasions of lone working. The workplace culture values positivity, cooperation, and professionalism at all levels.

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