Training Manager

Overview

The Training Manager role focuses on enhancing sales team capabilities by identifying gaps, designing targeted learning interventions, delivering engaging training sessions, and continuously improving training programs aligned with organizational objectives.

Core Responsibilities

• Collaborate with sales leadership to assess training needs and prioritize development based on strategic goals.
• Design and customize comprehensive sales training content covering product knowledge, selling techniques, customer engagement, compliance, and process updates.
• Facilitate a variety of training formats, including classroom, virtual, and on-the-job sessions, ensuring engaging and effective learning experiences.
• Enhance sales competencies such as objection handling, negotiation, and relationship management to boost productivity and conversion rates.
• Conduct assessments, certifications, and evaluations to measure training impact and reinforce learning application on the job.
• Partner with stakeholders across Sales Leadership, Product, Compliance, and HR to align training priorities and share progress updates.
• Manage learning operations including maintaining training schedules, documentation, and leveraging digital platforms for innovative delivery.
• Drive continuous improvement of learning initiatives using feedback and performance metrics to ensure effectiveness and relevance.