Telecaller (Digital Marketing Academy)

Job Overview

We are seeking a motivated telecaller to validate leads, generate interest in courses, and encourage demo sign-ups and walk-ins at our Digital Marketing Academy based in Greater Vadodara Area. This full-time, on-site position offers a monthly salary between ₹15,000 and ₹20,000 plus unlimited performance incentives.

Primary Responsibilities

• Conduct over 70 effective calls daily to verify lead statuses.
• Hand over hot and warm leads to counsellors while proactively following up on cold leads to increase walk-in prospects.
• Achieve a conversion rate of at least 15% from cold leads to demo or walk-in prospects every week.
• Send out demo invitations, monitor visit follow-ups, and encourage registration completion.
• Execute SMS, WhatsApp, and email outreach campaigns using the company database.

Candidate Requirements

• Minimum of one year experience in telecalling or inside sales roles.
• Strong communication skills with an ability to persuade effectively over the phone.
• Familiarity with Excel and ability to craft tailored SMS and WhatsApp messages.
• Self-driven, goal-oriented, and committed to maintaining a professional demeanor, including dress code adherence.

Benefits and Incentives

• Earn uncapped incentives based on performance.
• Receive a paid, comprehensive seven-day training program covering product knowledge, sales techniques, and reporting skills.
• Opportunities for career advancement within the counselling team.

Recruitment Process

• Initial telephonic or video interview via Google Meet.
• Participate in a mock outreach call with an available script.
• Complete orientation focusing on website and product familiarisation.
• Final face-to-face interview to confirm selection.