Store Manager

Company Overview

Join Sobeys Inc., recognized as one of Canada's Top 100 employers, with a legacy starting as a meat delivery business in Stellarton, Nova Scotia. Today, Sobeys encompasses over 1,500 stores across all provinces, employing more than 128,000 individuals under various banners including Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, Lawtons Drugs, and Voilà.

Role Summary

The Store Manager will lead and align the store’s strategic goals and vision, overseeing all operational aspects including retail merchandising, inventory, customer relations, and staff engagement. This role is pivotal in coaching and developing the team to deliver exceptional customer experiences tailored to the local market, ensuring achievement of financial targets within an inspired and effective workplace.

Key Responsibilities

• Develop a culture focused on coaching and growth, fostering a passion for food among store employees.
• Manage recruitment, succession planning, orientation, training, performance evaluations, and compensation for all store personnel.
• Communicate operational directives and the store’s vision clearly across the team.
• Analyze and respond to local market dynamics and competition.
• Ensure excellent execution of retail commercial initiatives and relay feedback for continuous improvement.
• Model and enforce daily customer service standards to all staff.
• Promote community engagement by partnering with local groups and supporting community events.
• Create a shopping environment that drives customer loyalty, increased sales, and profitability.
• Implement required operational procedures and standards.
• Ensure adherence to company policies and all regulatory requirements including OH&S and food safety standards.
• Work with local marketing teams to identify and exploit growth opportunities within the store and market.
• Maintain business efficiency to meet financial goals and budgeted KPIs.
• Participate in ongoing professional development and training to stay current with industry trends.
• Support employee engagement initiatives to position the store as an employer of choice.
• Oversee equipment ordering and maintenance coordination.
• Perform additional duties as assigned by the company.

Qualifications

• Strong verbal and written communication abilities.
• Comprehensive understanding of retail operations across entire store functions.
• Proficiency in Microsoft Office Suite applications.
• High School Diploma or equivalent.
• 3 to 5 years’ experience managing a retail department.

Employee Benefits

Sobeys offers a comprehensive Total Rewards package including health and dental benefits, retirement and savings plans such as an Employee Share Ownership Program, a 10% discount at participating stores, virtual healthcare access, employee and family assistance programs, professional development opportunities, parental leave top-ups, and paid vacation. Compensation is competitive and flexible based on qualifications and experience, aligned with market standards and applicable pay transparency legislation.

Additional Information

External sites may display job postings including compensation figures for reference only; these are not verified by Sobeys. AI tools may be used for candidate screening and recruitment efficiency but do not make hiring decisions. Sobeys is committed to accessibility and will accommodate applicants throughout recruitment. Successful hires will need to provide documentation verifying legal work eligibility during onboarding.