SMB Account Director - Talent Solutions

About the Role

Join a premier professional network committed to fostering economic opportunities worldwide. Our products empower individuals to build valuable connections, find exciting roles, develop essential skills, and gain actionable insights. We emphasize employee growth through a supportive culture of trust, inclusion, and collaboration.

This role operates in a hybrid fashion, combining remote work and in-office presence based on team needs.

Key Duties

• Execute disciplined territory and account planning to meet or exceed sales targets.
• Conduct thorough research on client businesses and prepare insightful questions prior to meetings.
• Engage clients with layered, open-ended questions to deeply understand their goals and challenges.
• Develop strong multi-level relationships within client organizations across departments.
• Adapt communication styles to effectively connect with diverse stakeholder groups.
• Focus on recommending solutions aligned with client objectives rather than just products.
• Conduct business ethically and with integrity at all times.
• Drive client decision-making by uniting stakeholders around shared visions and tailored value propositions.
• Employ business insight when negotiating commercial agreements.
• Leverage data and analytics to substantiate recommendations and address objections.
• Proactively address churn risks by maintaining a customer-centric approach.
• Keep clients engaged to confirm value delivery and modify strategies for optimal returns.
• Identify and act on opportunities to enhance client growth and value.
• Incorporate economic, industry, and company factors into account planning with a client-focused perspective.
• Map key stakeholders to evaluate relationship strength and inform outreach strategies.
• Share accountability with colleagues and cross-functional teams to ensure client success.
• Seek assistance when confronted with challenges or uncertainties.
• Use CRM and sales tools effectively to manage sales and buyer cycles.

Qualifications

• Minimum of two years of relevant sales experience is required.
• Bachelor's degree or equivalent in a related discipline preferred.
• Experience in HR software sales advantageous.
• Familiarity with SaaS products and Microsoft Dynamics/D365 platform is beneficial.
• Background in selling IT solutions and understanding software contract terms.
• Strong forecasting, negotiation, and communication skills.
• Demonstrated track record managing revenue targets through strategic planning.
• Ability to locate and manage high-level business opportunities in dynamic sales contexts.
• Competence in data-driven decision-making and stakeholder persuasion.
• Skill in assessing business prospects and orchestrating deal closures.
• Coachability and collaboration with diverse partners to position products effectively against competitors.

Compensation and Benefits

The salary for this position ranges from $113,000 to $160,000 annually, adjusted according to factors such as individual skills, experience, certifications, and geographic location.

Additional compensation may include performance bonuses, stock options, and benefits.

Inclusion and Accessibility

We value diversity and provide equal opportunities to all applicants regardless of personal characteristics or background.

Accessible accommodations are available throughout the hiring process for candidates with disabilities upon request.

We comply with all relevant pay transparency laws and non-discrimination policies.