Senior Workplace Experience Specialist

About Airwallex

Airwallex is a comprehensive global payments and financial platform supporting over 250,000 companies worldwide such as Brex, Rippling, Navan, Qantas, and SHEIN. Founded in Melbourne, it boasts a diverse team of over 2,300 innovative professionals in 27 offices globally. Valued at US$11 billion, the company is backed by prominent investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital. It is at the forefront of building a futurist global banking and payments platform.

Role Attributes

We seek energetic, founder-spirited individuals with strong expertise who strive to make significant impact and ownership in their work. The ideal candidate moves rapidly with sound judgment, applies curiosity to problem solving, and makes principled decisions balancing speed and thoroughness. Humility, collaboration, and hands-on execution are core qualities valued here. Utilizing AI tools, the candidate will tackle complex challenges and collaboratively build innovative products in a fast-evolving environment.

Team Overview

The People & Talent team is dedicated to recruiting and developing top talent while fostering an inclusive workplace promoting growth and innovation. Through strategic initiatives and deep organizational insight, the team creates a collaborative culture that supports Airwallex’s expansion and success.

Key Responsibilities

• Manage Singapore office facilities to ensure a safe, clean, well-maintained, and welcoming environment by coordinating with building management and IT.
• Lead projects for office expansions and new location setups collaborating with cross-functional teams to align with company workplace culture.
• Drive community engagement by organizing social, wellness, educational, and corporate social responsibility events, leading the Singapore social committee alongside business leaders.
• Oversee vendor relationships including cleaning services, building management, and neighboring tenants to ensure smooth office operations.
• Handle budgeting and invoicing for office supplies, events, and facilities expenditures in coordination with Finance.
• Facilitate new employee onboarding to integrate them effectively into the workplace community.
• Support workplace events that may involve managing diverse food and beverage requirements including non-halal and alcohol where applicable.

Qualifications

• At least 3 years of direct experience in people-centric roles such as workplace experience, employee engagement, office or facilities management, hospitality, or event coordination.
• Proven vendor management skills to meet deadlines and manage budgets for office provisions and events.
• Experience supporting workplace expansion projects and establishing strong relationships with building management. Proactive problem-solving orientation.
• Passion for fostering community and culture, serving as a welcoming and approachable figure within the office.
• Excellent collaboration and coordination skills to achieve collective objectives.

Preferred Skills

• Bachelor’s degree in a relevant discipline.
• Experience in fast-paced, growing, or startup environments, preferably within technology or fintech sectors.
• Advanced project management abilities including contract negotiation and understanding of workplace health, safety, and compliance standards.
• Proficiency in office productivity software such as Microsoft Office, G Suite, Oracle, and familiarity with modern facility management platforms.

Additional Information

Applicant Safety Notice: Airwallex does not request sensitive personal or payment information during application or interviews. Official communications will come only from official Airwallex email domains. Airwallex forbids unsolicited recruiter submissions and only pays recruiters under prior agreements.

Equal Opportunity Statement: Airwallex is an equal opportunity employer that values diversity and nondiscrimination regardless of race, gender, disability, citizenship, religion, or any protected characteristic. Applicants requiring accommodations due to disability are encouraged to notify the company.