Senior Portfolio Manager - Commercial Cards

Position Overview

We are seeking a Senior Portfolio Manager to join our client, a leading financial institution, in Riyadh, Saudi Arabia. This on-site contract role spans an initial 12-month term with potential renewals. The position primarily focuses on growing and optimizing a commercial credit card portfolio by leveraging data insights and strategic marketing to boost customer spending, card activation, and overall profitability.

Key Responsibilities

• Formulate and implement strategies designed to enhance card spend, activation rates, utilization, earned net revenue (ENR), and portfolio income.
• Promote increased usage among the current cardholder base through personalized offers, targeted marketing initiatives, and engagement programs.
• Identify dormant or low-use customers and devise reactivation plans, while consolidating retention of high-value clients.
• Lead management of customer lifecycle and portfolio marketing campaigns from segmentation and targeting to execution and evaluation.
• Analyze portfolio and customer data to identify growth, retention, and utilization enhancement opportunities.
• Design initiatives to encourage balance increases, installment plan uptake, and other sources of revenue expansion.
• Collaborate with merchants, partners, and internal teams to craft attractive cardholder value propositions and promotional campaigns.
• Monitor campaign outcomes and key portfolio performance indicators, applying learnings to continuously refine strategies.
• Assist in forecasting financial performance and ensuring alignment with commercial objectives.

Candidate Profile

• 8 to 10+ years of experience in managing credit card portfolios, banking, payments, or financial services sectors.
• Demonstrated expertise in portfolio expansion, spend management, activation, and customer lifecycle management.
• Proficiency in executing marketing campaigns, segmentation, activation, customer re-engagement, and loyalty retention strategies.
• Comprehensive knowledge of card portfolio metrics such as ENR, spend per card, utilization rates, activation, revenue, and retention.
• Experience with merchant partnerships, e-commerce, cross-border payments, or loyalty program operations is highly advantageous.
• Strong analytical skills combined with commercial insight and effective stakeholder management capabilities.

Additional Information

The role is commercially focused, aiming to maximize the value of the cardholder base by activating dormant cards, increasing usage, retaining key clients, and driving incremental revenue through specialized campaigns and strategic portfolio oversight.