- Experience
- 2–3 yrs
- Salary
- —
- Openings
- 1
- Posted
- 4 மணி நேரம் முன்
- Work mode
- In office
- Education
- High School Diploma or Bachelor Degree
- Resume
- Required to apply
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Job description
Job Overview
The Security Supervisor role at Qatar Airways involves overseeing CCTV operators in a dynamic control room setting to assure compliance with local laws and Qatar Duty Free (QDF) policies. The position focuses on detecting and preventing unlawful activities, theft, damages, and maintaining a safe environment throughout QDF locations.
Key Responsibilities
- Supervise and evaluate the performance of CCTV operators in accordance with defined responsibilities and expectations.
- Manage security and safety incidents across all QDF premises during your shift, ensuring prompt escalation, communication, and resolution aligned with company protocols.
- Develop and maintain strong collaborative relationships with external authorities including police, Ministry of Interior, immigration, Qatar Airways security, and airport security to safeguard personnel, assets, and products.
- Engage with all QDF departments such as retail, food and beverage, warehouse, to enforce adherence to safety and security directives; escalate any health, safety, or procedural violations accordingly.
- Coordinate with QDF duty managers, supervisors, cash office teams, and contracted security to address and report security matters effectively.
- Monitor security standards of QDF staff and contractors to uphold protection against illegal interference, theft, damage, or negligence, guided by Senior Vice President and Senior Manager directives.
- Produce comprehensive security handover and shift reports encapsulating all relevant safety and security information.
- Address security concerns arising within 24/7 operations, providing clear briefings and communication throughout the shift.
- Assist in supervising contracted guarding services to ensure compliance with QDF criteria.
- Conduct routine supervisory patrols to verify the integrity and security of QDF facilities.
- Validate adherence to security and safety policies across sites, escalating breaches to the Security Officer or Manager.
- Support monitoring and investigation of point-of-sale activities and fraud management systems; escalate issues of non-compliance or integrity to the appropriate security leads.
- Liaise with the Ministry of Interior and Qatar Airways security on theft cases, ensuring proper tracking and resolution per company guidelines.
- Promptly report any control room system faults for corrective measures.
Qualifications and Experience
- Minimum educational qualifications: High School Diploma/Vocational Diploma with at least 3 years of relevant experience, or Bachelor’s Degree with at least 2 years of relevant experience.
- Proven experience in supervising teams or groups.
- Proficient in Microsoft Office suite.
- Fluency in spoken and written English.
- Comprehensive understanding of CCTV and access control technologies.
- Strong knowledge of security operations and protocols.
- Effective report writing capabilities.
- Demonstrated integrity with strict confidentiality.
- Familiarity with retail operations environment.
About Qatar Airways Group
Starting from a fleet of four aircraft, Qatar Airways has expanded into a multifaceted group operating across 12 business sectors. The company values innovation, resilience, and global collaboration, inviting candidates to contribute their unique ideas and passion within a thriving international community.
Additional Information
- Job Reference Number: 235283
- Location: Doha, Qatar
- Job Family: Customer Service
- Application Closing Date: August 13, 2026