Sales Development Representative (Ontario)

About MEDFAR

Founded in 2010, MEDFAR Clinical Solutions has transformed healthcare with the MYLE Integrated Care platform, the premier web-based electronic medical record (EMR) in Quebec. Trusted daily by 15,000 healthcare professionals and impacting over 20 million patients across North America, MEDFAR earned recognition in 2023 on Deloitte’s Fast50 and Fast500 lists, highlighting the outstanding contributions of its team. Our vision is to empower 500,000 care providers to reach 500 million patients by 2030.

Role Overview

As a Sales Development Representative focused on the Ontario province, you will actively participate in MEDFAR’s sales initiatives, promoting the MYLE EMR product to frontline healthcare facilities. Reporting to the Sales Director, you will be part of a cross-functional group dedicated to expanding MEDFAR’s footprint and driving growth, with a focus primarily on the Ontario Health East region including greater Ottawa.

Key Duties

• Initiate contact and communicate with first-line healthcare providers to introduce and explain our product offerings.
• Travel to various clinics within Ontario to demonstrate MYLE’s features and benefits to potential customers.
• Develop and analyze sales territories to identify new opportunities for sales and upselling.
• Organize and conduct product demonstrations to potential users to showcase capabilities.
• Coordinate with internal teams and the Sales Manager on projects aiming to enhance sales processes and competitive positioning.
• Maintain follow-ups with customers and liaise between clients and the internal team as necessary.
• Build and sustain strong client relationships to facilitate repeat business and new sales prospects.
• Partner closely with the New Market Manager to boost sales targets and improve win rates.

Candidate Profile

• University degree in business administration, communications, or a related field.
• Two to five years of experience in business-to-business sales.
• Experience in prospecting and penetrating markets within similar industries is advantageous.
• Strong enthusiasm and determination for the sales profession.
• Ability to quickly establish positive client relationships.
• Team-oriented attitude with a positive approach.
• Proficient and self-sufficient in technology use.
• Thrives in fast-paced, competitive environments.
• Advanced proficiency in English, both spoken and written.
• Knowledge of Ontario’s provincial healthcare system is considered a plus.

Additional Advantages

• Background as a Medical Office Assistant, marketing experience, or customer service.
• Understanding clinical medical processes.
• Familiarity with prospective client lead generation tools and Salesforce software.

Working Conditions

• Frequent travel required to client locations, approximately 3 to 4 days weekly.
• Position is based within Ontario Health East territory including Ottawa.
• Possession of a valid driver's license and a vehicle is mandatory.
• Compensation includes base salary commensurate with experience, commission, cell phone allowance, and mileage reimbursement.

Additional Information

At MEDFAR, our commitment centers on enhancing healthcare efficiency through the most effective EMR on the market. Employees enjoy a dynamic workplace culture built on trust, innovation, quality, and customer success.

• Flexible working hours supporting work-life balance.
• Comprehensive group insurance coverage starting on day one.
• Three weeks paid vacation from the first day of employment.
• A vibrant and multicultural working environment.